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HeadSpin

Manual QA Engineer (Frontline Feature & Support Testing)

Posted 2 Days Ago
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In-Office or Remote
Hiring Remotely in Sunnyvale, CA
Mid level
In-Office or Remote
Hiring Remotely in Sunnyvale, CA
Mid level
Execute deep functional, exploratory, and customer-focused manual testing, create test plans and traceability, validate backend data and file integrations, capture evidence and defects, perform regression/feature/UAT testing, validate documents and compliance workflows, support frontline hot fixes, and coordinate with automation engineers while learning automation/AI tooling.
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Role Summary

Performs deep functional, exploratory, and customer-focused testing for new features and production issues.

Key Responsibilities

•   Execute manual testing

  • Create high-quality test cases (Test Plans, traceability)

•   Validate backend data using:

  • SQL Server Management Studio

•   Validate file integrations using:

  • Using internal tools

•    Capture evidence and defects:

  • Using internal tools

•    Perform:

  • Exploratory testing
  • Feature Testing
  • Regression Testing
  • Assist with UAT as needed
  • Workflow validation across distributed systems.

•   Validate document outputs and compliance workflows using:

  •  Azure Document Intelligence
  • Reproduce and validate customer issues
  • Coordinate with automation engineers to develop and review tests – In addition, has the desire to learn automation with AI tooling.
  • Frontline support for hot fixes and patches
  • Demo new features and fixes to Compliance, Customer or Product teams.

 

Required Skills

•  Strong manual testing experience

•  Excellent attention to detail

•  Ability to test complex workflows

 

Nice to Have

Mortgage/FinTech experience.

Disclaimer: HeadSpin does not charge any fees at any stage of the recruitment or selection process. We will never ask candidates to pay money or share financial information in exchange for a job offer. If you receive any communication requesting payment on behalf of HeadSpin, please treat it as fraudulent and report it immediately to [email protected]

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