Job Description
This is your chance to change the path of your career and guide multiple teams to success at one of the world's leading financial institutions.
As a Manager of Software Engineering at JPMorgan Chase within the Employee Platforms division, you lead multiple teams and manage day-to-day implementation activities by identifying and escalating issues and ensuring your team's work adheres to compliance standards, business requirements, and tactical best practices.
You will be joining a well-established team to deliver an Agentic AI responsible for handling several million help desk queries each year. You will also have the opportunity to drive the direction of various aspects of the product in this rapidly evolving space as you bring in new ideas through monitoring if the industry and changes in practices as this space evolves.
Job responsibilities
- Provides guidance to immediate team of software engineers on daily tasks and activities
- Sets the overall guidance and expectations for team output, practices, and collaboration
- Anticipates dependencies with other teams to deliver products and applications in line with business requirements
- Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements
- Creates a culture of diversity, equity, inclusion, and respect for the team members and prioritizes diverse representation
- Monitor the industry constantly and bring new ideas and concepts to the team
Required qualifications, capabilities, and skills
- Formal training or certification on leading technology projects concepts and advanced applied experience. In addition, demonstrated coaching and mentoring experience
- Experience leading technology projects
- Experience managing technologists
- Proficient in automation and continuous delivery methods
- Proficient in all aspects of the Software Development Life Cycle
- Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
- In-depth knowledge of the financial services industry and their IT systems
- Practical cloud native experience
- Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines
- Working experience with Java
- Experience managing vendor relationships, driving them to deliver while fostering and collaborative partnership
Preferred qualifications, capabilities, and skills
- Experience working at code level
- Experience with AI, preferably with LLM and Generative solutions
- Data Science qualification would be advantageous
- Python experience a plus
About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
