Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
We are on the lookout for an experienced and dynamic Manager, IT Support and Operations to lead our internal support team based in Dublin, Ireland, serving the EMEA region.
ABOUT THE JOBIn this pivotal role, you will ensure the smooth and efficient operation of all IT-related functions, including:
· Network Management: Oversee and optimize our network infrastructure.
· Data Security: Implement robust security measures to protect sensitive information.
· Hardware and Software Support: Provide top-notch support for our hardware and software systems.
· User Assistance: Deliver exceptional service and support to our users, enhancing their experience and productivity.
- The responsibilities outlined below encapsulate the main duties of the role, highlighting leadership, technical expertise, strategic alignment, and operational management aspects of the position.
- Manage and supervise the IT support team in the EMEA region, providing leadership, guidance, and training.
- Oversee the maintenance and enhancement of IT systems, ensuring reliability, performance, and security.
- Champion IT policies and procedures to ensure compliance with industry standards and regulatory requirements.
- Coordinate with the larger Enterprise IT Operations team to align regional IT strategies with the organization's overall objectives.
- Collaborate with key stakeholders across the organization to analyze business requirements and develop solutions for IT needs.
- Partner with manufacturing technical teams to deliver IT solutions.
- Provide technical expertise and support in resolving escalated IT issues.
- Monitor IT operations performance for the region and generate regular reports for senior leadership.
- Build a function that manages new office deployments, including procurement and deployment of hardware and software.
- Participates in after hours on-call support for computer, network and systems issues.
- Bachelor’s degree in Computer Science, Information Technology, or related field; MBA or Master's degree preferred (or equivalent combination of experience and education)
- 10+ years of experience in IT with a minimum of 5 years in enterprise management roles
- Strong leadership and team management abilities
- Strong technical knowledge of network and systems infrastructure and cloud services.
- Proven track record of managing IT projects and leading technical teams.
- Excellent problem-solving and analytical skills.
- Outstanding communication and interpersonal abilities, with a focus on customer service.
- Willingness to travel up to 50% regionally and internationally as business needs require
- Must posses the legal right to permanently live and work in Republic of Ireland
- Relevant certifications (ex. PMP, CompTIA, ITIL, CISSP, Microsoft, Cisco)
- Experience with Zoom and VTC related hardware and software
- Understanding of ITIL framework and its application
- Experience in a Zero trust/beyond corporate environment
- Experience in leading technical teams in hardware manufacturing businesses
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Healthcare Benefits
- US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you.
- UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents.
- IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents.
Additional Benefits
- Income Protection: Anduril covers life and disability insurance for all employees.
- Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs.
- Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting.
- Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available.
- Professional Development: Annual reimbursement for professional development
- Commuter Benefits: Company-funded commuter benefits based on your region.
- Relocation Assistance: Available depending on role eligibility.
Retirement Savings Plan
- US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options.
- UK & IE Roles: Pension plan with employer match.
- AUS Roles: Superannuation plan.
The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
