Leave of Absence Program Manager

Get to Know Us:
It's fun to work in a company where people truly believe in what they're doing!
At BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.
Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and agility, and we are committed to delivering innovative solutions and services to empower accounting and finance leaders around the world to achieve Modern Finance.
Being a best-in-class SaaS Company, we understand that bringing in new ideas and innovative technology is mission critical. At BlackLine we are always working with new, cutting edge technology that encourages our teams to learn something new and expand their creativity and technical skillset that will accelerate their careers.
Work, Play and Grow at BlackLine!
Make Your Mark:
BlackLine is seeking a dedicated and experienced Leave of Absence Program Manager to oversee and optimize our global leave of absence programs. In this role, you will ensure compliance, consistency, and a supportive experience for our employees across our diverse regions, directly contributing to their wellbeing and fostering a positive, inclusive work environment.
You'll Get To:
Key Responsibilities

• Own and manage the entire leave of absence process, including medical, parental, personal, military, and other global leaves, from initial intake to return to work.

• Evaluate and optimize global leave of absence policies and processes, ensuring consistency, compliance, and an enhanced employee experience across regions.

• Oversee the accommodations process, including ergonomic and disability-related requests, ensuring full compliance with applicable laws and regulations.

• Serve as the primary point of contact for employees and managers navigating leave or accommodation requests. Provide direct guidance and resolve issues.

• Collaborate effectively with Legal, HR Business Partners, and the HR Operations team to ensure policies, documentation and workflows are compliant and employee-friendly.

• Partner with Payroll and HRIS systems to ensure accurate and timely pay for employees on leave, including coordination of statutory benefits, company top-ups, and vendor-reported pay events.

• Conduct thorough reviews and analyses of existing leave processing, identifying areas for standardization and improvement across all regions.

• Develop and maintain a standard operating procedure manual to document existing processes. Develop and deliver training and communication materials to educate HR, employees and people leaders on leave policies and processes.

• Track and analyze relevant data to identify trends, measure program effectiveness, and ensure alignment with organizational goals.

• Stay updated on industry trends, regulatory changes, and emerging practices in leave management, ensuring BlackLine policies remain competitive and compliant.

What You'll Bring:
Qualifications and Requirements

• Deep knowledge of global leave and accommodation laws, including US FMLA, ADA, CFRA, PDL and other relevant federal state and international legislation

• Must have global experience in organizations with a footprint across EMEA, APJ and Americas, including managing processes for diverse environments.

• Strong program and process management skills with experience owning and refining benefits and/or leave of absence program or process preferred.

• Proven experience improving or building programs from the ground up, including process design and documentation.

• Experience working closely with legal teams and HR Business Partners on complex or nuanced cases.

• Empathetic approach with strong interpersonal skills and communication skills with a customer focused mindset.

• Demonstrated ability to handle sensitive situations with discretion and care.

• Excellent analytical skills for data review.

• Ability to work independently in a fast-paced environment.

• Knowledge of Workday a plus.

Thrive at BlackLine Because You Are Joining:

• A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
• A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
• A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.

BlackLine is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, race, ethnicity, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, genetic information, or any other protected class or category recognized by applicable equal employment opportunity or other similar laws.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 2 days a week.