Lead Salesforce Administrator, Europe

Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure - including USDC, a blockchain-based dollar - helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.
What you'll be part of:
Circle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values : High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.
What you'll be responsible for:
You will play a critical role in driving the effectiveness of our Salesforce ecosystem across Sales Cloud, Service Cloud, and Experience Cloud in the Europe region. As a key member of the Revenue Operations team, you will partner closely with cross-functional stakeholders to deliver scalable solutions, streamline complex workflows, and ensure Salesforce is a high-performing, reliable foundation for our go-to-market teams.
What you'll work on:

• Build, maintain, and optimize Salesforce Flows, validation rules, custom fields, and automation to support end-to-end revenue operations
• Translate business requirements into scalable technical solutions across Sales Cloud, Service Cloud, and custom objects
• Configure and manage Experience Cloud to support seamless Help Center experiences for both internal and external users
• Manage the end-to-end lifecycle of Salesforce enhancements, including intake, testing, communication, and deployment
• Collaborate with cross-functional teams on workflows supporting onboarding, sales processes, partner programs, and customer care
• Support and manage integrations with tools such as HubSpot, Gong, DocuSign, and others
• Contribute to the Salesforce roadmap by prioritizing requests, managing backlogs, and driving key projects in partnership with the Revenue Operations team
• Apply agile project management practices such as sprint planning, documentation, retrospectives, and status updates
• Manage declarative configurations and, where needed, grow into APEX, SOQL, or custom development to support complex solutions

What you'll bring to Circle:
Core Requirements

• 7+ years of hands-on Salesforce administration experience, including Sales Cloud, Service Cloud, and Experience Cloud
• Salesforce Administrator certification
• Proven ability to design and implement scalable Flows and automation in Salesforce
• Experience configuring Help Center or Experience Cloud sites and managing user permissions
• Deep understanding of CRM architecture, data models, and permissioning best practices
• Strong project management and communication skills to manage timelines, backlogs, and stakeholder needs
• Experience/familiarity with Slack, Apple MacOS and GSuite.
• Familiarity with generative AI models (ChatGPT, Gemini, etc.) and crafting effective prompts

Preferred Requirements

• Additional certifications such as Platform App Builder, Advanced Admin, or Experience Cloud a plus
• Curiosity and technical proficiency, with interest or experience in APEX, SOQL, or Git-based version control
• Exposure to Lightning Web Components (LWC) in a business setting
• Background supporting go-to-market functions in a regulated or FinTech environment

Circle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.
Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.
We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.
Should you require accommodations or assistance in our interview process because of a disability, please reach out to [email protected] for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.
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