Flexera saves customers billions of dollars in wasted technology spend. A pioneer in Hybrid ITAM and FinOps, Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization (TVO), enabling IT, finance, procurement and cloud teams to gain deep insights into cost optimization, compliance and risks for each business service. Flexera One solutions are built on a set of definitive customer, supplier and industry data, powered by our Technology Intelligence Platform, that enables organizations to visualize their Enterprise Technology Blueprint™ in hybrid environments—from on-premises to SaaS to containers to cloud.
We’re transforming the software industry. We’re Flexera. With more than 50,000 customers across the world, we’re achieving that goal. But we know we can’t do any of that without our team. Ready to help us re-imagine the industry during a time of substantial growth and ambitious plans? Come and see why we’re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com
The Lead Business Value Consultant – Value Realization is a strategic role within the Professional Services function, reporting to the Director of Professional Services. This role focuses on accelerating customers’ time-to-value by guiding them to achieve their business objectives through Flexera’s Technology Intelligence solutions.
Role Purpose
- Helps Flexera’s largest and most strategically important customers build and execute value-driven strategies.
- Ensures customer retention, growth, and advocacy by aligning their goals with Flexera’s offerings.
- Acts as a mentor within the Professional Services function, contributing to organizational knowledge and strategy.
Key Responsibilities
- Delivering best practices, strategic advice, and Flexera software expertise in fixed-price service packages.
- Driving measurable improvements in customers’ business processes, particularly in ITAM, SaaS, and FinOps practices.
- Supporting pre-sales activities by outlining value propositions and uncovering cross-sell opportunities.
- Building long-term trusted advisor relationships with customers, expanding software adoption, and identifying upsell opportunities.
- Contributing to Flexera’s community knowledge base and strategic initiatives focused on customer value.
- Mentoring team members and providing specialized product training linked to customer value realization.
Required Skills and Attributes
- Expertise in technology domains such as ITAM, SaaS, cloud management, and FinOps.
- Strong problem-solving, strategic thinking, and critical analysis capabilities.
- Advanced project management, resource management, and financial acumen.
- Excellent communication, presentation, and customer relationship management skills.
- Proven ability to lead complex customer engagements and mentor team members.
Experience and Qualifications
- Minimum 5 years of industry experience, including consulting and customer engagement.
- Experience managing multiple customer projects across domains like ITAM, SaaS, and cloud.
- Certifications such as FinOps, CSAM, Prince2, ITIL, or Flexera-specific training are advantageous.
Behavioral Competencies
- Demonstrates emotional intelligence, adaptability, and resilience in challenging situations.
- Excels in collaboration, knowledge sharing, and mentoring, fostering a culture of learning and improvement.
- Strong business acumen with the ability to align individual activities with broader organizational success.
- Proactively identifies and leads strategic initiatives to drive Flexera’s market leadership and customer value.
This role is critical in driving Flexera’s value realization strategy, ensuring customer success, and strengthening Flexera’s reputation as a market leader in technology intelligence.
Flexera is proud to be an equal opportunity employer. Qualified applicants will be considered for open roles regardless of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by local/national laws, policies and/or regulations.
Flexera understands the value that results from employing a diverse, equitable, and inclusive workforce. We recognize that equity necessitates acknowledging past exclusion and that inclusion requires intentional effort. Our DEI (Diversity, Equity, and Inclusion) council is the driving force behind our commitment to championing policies and practices that foster a welcoming environment for all.
We encourage candidates requiring accommodations to please let us know by emailing [email protected].
