Key Accounts Leader

This role leads a team of approximately four Key Account Managers and carries full accountability for revenue growth, margin performance, and long-term value creation across our largest and most complex accounts. It is a senior, customer-facing leadership role, focused on moving beyond transactional selling to early engagement, solution co-creation, and executive-level partnership.

Key Account Strategy & Leadership

• Lead, coach, and develop a high-performing team of Key Account Managers.
• Define and execute a UKI Key Accounts strategy aligned to ADI’s growth, margin, and supplier partnership priorities.
• Own strategic account segmentation, prioritisation, and coverage models.
• Act as the senior escalation point for complex commercial and relationship matters.

Strategic customer execution

• Build deep, executive-level relationships with senior customer stakeholders.
• Engage customers earlier in their lifecycle to understand business challenges and co-create differentiated solutions.
• Shift customer engagement from price-led discussions to value-based partnerships.
• Personally lead high-impact negotiations, long-term agreements, and strategic frameworks.

Commercial Performance & growth

• Deliver agreed revenue, margin, and strategic growth targets across the key accounts portfolio.
• Identify and unlock share-of-wallet growth through cross-selling and solution bundling.
• Partner closely with Category Management, Marketing, Supplier Partners, and Product teams.

• Ensure account plans are forward-looking, insight-led, and commercially robust. Cross functiona leadership

  
  

Commercial Performance & growth

• Work in close alignment with Branch Sales Leaders, Field Sales, and Sales Operations to deliver a joined-up customer experience.
• Represent the voice of the customer internally, influencing broader commercial and operational decisions.
• Partner with Finance to ensure strong forecasting discipline and commercial governance.

Operational Excellence & Governance

• Own forecasting accuracy, pipeline quality, and account planning discipline.
• Ensure consistent and effective use of CRM and sales tools.

• Maintain compliance with company policies, commercial governance, and industry regulations.

  
  

YOU MUST HAVE:
 

• Proven experience leading Key or Strategic Accounts within a complex B2B distribution or technical sales environment.
• Strong executive-level relationship management and negotiation capability.
• Clear commercial acumen with a focus on margin quality and sustainable growth.
• Experience coaching and developing senior sales professionals.

WE VALUE:

• Background in electronics, security, AV, or adjacent technical sectors.
• Track record of transforming transactional relationships into strategic partnerships.• Customer-obsessed and externally focused.
• Comfortable challenging legacy models and driving change.
• Data-informed, commercially disciplined, and relationship-led.
• Credible and effective at senior leadership and executive customer level.

Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin-off is currently targeted for completion in the second half of 2026, subject to customary conditions.

Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.