Who We Are
aquaManager is a global leader in aquaculture management software, driving innovation in one of the world's fastest-growing food production sectors. Our mission is to empower aquaculture businesses to meet the rising food demands of a rapidly growing population while fostering sustainability. With a passionate team and great growth potential, we strive to make a positive impact on the industry and the planet.
The Role
Are you an experienced Customer Support or IT professional looking to grow your career in a dynamic and innovative environment? Do you enjoy solving technical challenges and supporting users with IT solutions? We’re looking for a Customer Support Specialist to join our team, someone with a solid foundation in IT support who’s ready to take on new challenges. In this role, you’ll assist with IT administration, troubleshooting, and daily operations, gaining further hands-on experience in a fast-paced and collaborative setting.
Key Responsibilities:
- Support the setup and maintenance of IT systems, including hardware, software, and networks.
- Assist in troubleshooting technical issues and providing solutions to end users.
- Help manage software installations, updates, and basic system configurations.
- Contribute to IT documentation and user guidelines.
- Collaborate with senior IT team members to improve system performance and reliability.
- Continuously learn and develop your skills in IT support and infrastructure.
Requirements
- 1-2 years of experience in IT support or system administration.
- Basic understanding of Microsoft systems administration and software management.
- Familiarity with networking fundamentals (LAN/WAN, basic troubleshooting).
- Interest in learning about cloud solutions (Microsoft Azure is a plus).
- Strong problem-solving skills and a proactive approach to IT challenges.
- Good communication skills in English (both written and spoken).
- Ability to work well in a team and adapt to a fast-paced environment.
Benefits
- Competitive salary with opportunities for leadership and professional growth.
- Private medical insurance for your health and well-being.
- Access to advanced training and continuous learning programs.
- Regular team-building activities and social events.
- A collaborative and inclusive working environment with global connections.
Our Strength
Our team is the heart of aquaManager. With passion and expertise, we collaborate to empower our clients and drive the evolution of aquaculture technology. Each team member plays a critical role in our success, fostering innovation and sustainable growth for the industry and beyond.
Think You’re a Great Fit?
We’d love to hear from you! Apply now to join a team that is making a difference.
All applications will be treated with strict confidentiality.
