IT Application Support Engineer (On site based role Aldermaston)

Job Description:

• Location: Aldermaston
• Flexible hybrid working (home and onsite - 50 % split)
• UK/I Nationals (Due to nature of account, individual will either hold Security Clearance or be eligible to hold. Criteria includes being a British Citizen with no dual citizenships and has lived in the UK for the last 5 years consecutively.
• Candidate must be eligible for SC/DV Security Clearances

About the role

• We are looking for a role that will support an IT Application on a BAU and change basis
• BAU support any IT Tools environment (Agents and Management Servers)
• Investigation and support of live issues
• Support and maintenance of vendor Management Packs
• Development of custom application Management Packs to meet customer requirements
• BAU support of the allocated toolset
• BAU Support of the of the allocated toolset
• Production of technical design documentation (HLDs, LLDs etc)
• Production of detailed work instruction documentation

Essential Skills / Experience

• Experience in one or more of the following tools: Any IT tool eg SCOM, SCCM, AD, ServiceNow, ServiceManager, UCMDB, Security Managed Print etc
• Good knowledge across Active Directory, DNS, DHCP, Azure Cloud Services
• Experience of integrations with ITSM Tools (ideally ServiceNow)
• Knowledge and awareness of application performance issues in complex multi-tiered environment

Desirable Skills/Experience

• Web technologies (server side and client side) such as Java Servlets, HTML, CSS, Javascript, Ajax, HTTP protocol and the RESTful architectural style
• Ability to cross-train peers with tool usage and assist in creation of best-practices
• 50% site based
• DV/SC although this will be provided for the right candidate

Investment In Training and Development

• We offer a comprehensive range of training and career development opportunities, a structured induction programme, tailored job training as well as mentoring and support for relevant sponsored professional qualifications.
• We’re developing an environment where people can grow and harness their careers and skills to be the best that they can be to focus on the long term.

Our Culture

• Here at DXC we support with care and compassion, and we are constantly evolving our initiatives around equality, diversity, and inclusion to ensure that everyone feels equally involved and supported in the workplace no matter of who they are or what they do.
• We are proud of the culture we are creating to ensure that our commitment is ongoing and have a diverse mix of employees working within an inclusive environment and culture to create a high performing workforce led by talented leaders.
• We aspire to be recognised for our innovative and modern thinking approach.

Employee Benefits

• As part of our competitive remuneration package, flexible benefits are available. There is an option to “flex up and down” on specific benefits, for example buy or sell annual leave, Private Medical Benefit, Dental and Travel Insurance.
• You will also have access to ‘Perks at Work’, a discount store to purchase gift cards at reduced rates and get discounts on holidays, restaurants, activities, groceries and more.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.