INT Retention Lead, Online Casino Games

Posted 4 Days Ago
Be an Early Applicant
Remote
1-3 Years Experience
Sports
The Role
As the Retention Lead for Online Casino Games at Sporty, you will drive retention strategies, planning promotional activities, monitoring KPIs, and collaborating with cross-functional teams to enhance customer engagement and build competitive advantages.
Summary Generated by Built In

Sporty's sites are some of the most popular on the internet, consistently staying in Alexa's list of top websites for the countries they operate in.



As the Retention Lead for Online Casino Games at Sporty, you will be responsible for driving retention activities for our existing and growing customer base. In this role, you will be taking a lead role in securing and building a competitive advantage whilst leveraging personalisation and analytics to enhance player engagement and value.


Responsibilities


Planning promotional activities and campaigns as part of the retention strategy for existing customers


Monitoring relevant KPIs to drive campaign and promotional performance to ensure they are having the desired effect across the market


Collaborating cross-functionally with product teams on building retention and segmentation tools


Working closely with business analysts on building the correct tools for analysing success of marketing activities


Responsible for ensuring offers and promotions are competitive for each region and market


Working with partners on joint campaigns


Lead, nurture and motivate the Retention team across Online Casino Games


Requirements


Degree qualified in a relevant fieldMinimum 2+ years experience in Retention Management

Minimum 2+ years experience in the Online Casino industry

Excellent communication skills

Fluency in both written and spoken English

Strong analytical and goal-oriented mindset

Knowledge of retention and automation tools is preferred

People management experience

Benefits


Quarterly performance bonuses

Flexible working hours

Top-of-the-line equipment

Referral bonuses

28 days paid annual leave

Highly talented, dependable co-workers in a global, multicultural organisation

Our teams are small enough for you to be impactful

Our business is globally established and successful, offering stability and security to our Team Members


Our Mission


Our mission is to be an everyday entertainment platform for everyone


Our Operating Principles


1. Create Value for Users

2. Act in the Long-Term Interests of Sporty 

3. Focus on Product Improvements & Innovation 

4. Be Responsible 

5. Preserve Integrity & Honesty 

6. Respect Confidentiality & Privacy 

7. Ensure Stability, Security & Scalability 

8. Work Hard with Passion & Pride


Working at Sporty


The top-down mentality at Sporty is high performance based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results. 


As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to. 

We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.

The Company
London
326 Employees
On-site Workplace
Year Founded: 2013

What We Do

Sporty Group is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform which serves millions of daily active users across the globe via technology and operations hubs across more than 10 countries and 3 continents.

The recipe for our success is to discover intelligent and energetic people, who are passionate about our products and serving our users, and attract and retain them with a dynamic and flexible work life which empowers them to create value and rewards them generously based upon their contribution.

We’re fortunate enough to have already built a capable and proven team of 500+ high achievers from a diverse set of backgrounds with a common thirst for excellence and we are constantly looking for more talented individuals to power our growth and serve our users further via their grit and innovation.

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