Generate and qualify leads via cold calling, email, and social channels; present products virtually, negotiate and close sales for consumables and selected systems; maintain CRM (SFDC), collaborate with field sales and marketing, and produce sales reports to drive revenue and customer satisfaction.
We are seeking a motivated and dynamic Inside Sales Account Manager to join our team. The Inside Sales Account Manager will play a critical role in driving revenue growth by generating and qualifying leads, closing sales, and providing exceptional customer service. This position requires a proactive individual with excellent communication skills and a passion for sales.Responsibilities
- Lead Generation: Identify and reach out to potential customers through various channels, including cold calling, email campaigns, and social media.
- Qualifying Leads: Evaluate and qualify leads based on their needs, budget, and timeline focusing on consumables and selected systems opportunities. Use effective questioning techniques to understand customer requirements.
- Sales Execution: Conduct virtual product presentations and demonstrations to prospective and existing customers.
- Closing Sales: Negotiate and close deals with prospects for consumables and selected system opportunities. Follow up with potential customers to address any concerns and finalize agreements.
- Customer Relationship Management: Maintain and update CRM software (SFDC) with accurate customer information and sales activities. Manage customer relationships to ensure satisfaction and loyalty.
- Collaboration: Work closely with the field sales, marketing, and technical support teams to align sales strategies with marketing campaigns. Provide feedback and insights to improve marketing efforts.
- Reporting: Generate sales reports and present them to the management team. Analyze sales data to identify trends and areas for improvement.
- Bilingual with English as the primary language.
- Education: Minimum Bachelor’s degree in Biology, Chemistry, Biotechnology, or related field.
- Experience: 2+ years of experience in inside sales or a similar role. Proven track record of meeting or exceeding sales targets.
- You are tech savvy and have advanced working knowledge of key prospecting tools including LinkedIn Sales Navigator.
- Skills: Strong communication and interpersonal skills. Ability to build rapport with customers and understand their needs. Proficient in CRM software (SFDC) and Microsoft Office Suite.
- Attributes: Self-motivated, results-oriented, and able to work independently. Excellent problem-solving skills and attention to detail.
- You are a relationship builder, creative dealmaker, and a part of our growth trajectory.
- Knowledge: Familiarity with sales techniques and strategies. Understanding of the industry and market trends.
- Have some fun along the way, you love what you do and enjoy being part of a growing and winning team.
- Experience selling bioprocessing products or technologies
- Familiarity with upstream/downstream bioprocessing workflows
Repligen offers you a competitive remuneration package, including a yearly bonus, non-contributory pension, partial compensation on your personal health insurance and flexible working hours. But most importantly Repligen offers you a stimulating, fast--paced environment with steep learning curves and the opportunity to contribute to the healthcare of patients worldwide.
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What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
