Deploy, configure and support enterprise Windows Server infrastructure across VMware and physical environments. Implement clustering, MPIO/SAN, identity solutions (PingFederate, UserLock), onboard applications, troubleshoot complex incidents, maintain SOPs/runbooks, support patching and vulnerability remediation, participate in on-call duties, and ensure security and high availability.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference.
At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human.
The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment.
What you’ll be doing 🎯- Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers
- Perform system provisioning including OS installation, patching and baseline security hardening
- Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
- Monitor and optimise resource utilisation across clusters
- Document onboarding processes and standards
- Maintain technical documentation including SOPs and runbooks
- Administer and maintain VMware vSphere / vCenter environments
- Manage virtual machine lifecycle (provisioning, resizing, decommissioning)
- Monitor and optimise resource utilisation across clusters
- Design and implement Windows Failover Clustering solutions
- Configure and support Multipath I/O (MPIO) for SAN storage
- Ensure resilience and high availability of critical systems
- Lead/support application onboarding including authentication integration and infrastructure provisioning
- Collaborate with application owners to meet security and connectivity requirements
- Document onboarding processes and standards
- Provide support for infrastructure incidents and requests
- Troubleshoot complex issues across Windows, VMware and identity platforms
- Participate in on-call support where required
- Ensure systems meet organisational security and compliance standards
- Support patching cycles and vulnerability remediation
- Work with cyber and compliance teams as required
- Maintain technical documentation including SOPs and runbooks
- Contribute to continuous service improvement initiatives
- Strong experience with Windows Server (2016/2019/2022)
- Experience with VMware vSphere / vCenter
- Knowledge of Windows Failover Clustering and MPIO
- Configure and support PingFederate for SSO and application federation
- Manage UserLock MFA including policy configuration and access control
- Support secure authentication integration across enterprise platforms
- Understanding of Active Directory, DNS, DHCP, and networking fundamentals
- Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL)
- Knowledge of ITIL processes and PowerShell scripting
- Strong problem-solving skills and ability to work under pressure
- Clear communication with stakeholders
- Proactive approach to documentation
- Secure and reliable infrastructure deployments
- High availability of critical systems
- Successful application onboarding
- Timely incident resolution and audit-ready documentation
- Scheduled On-call and Out of Hours OS Patching participation (renumerated)
- Ability to obtain/holder of BPSS & SC Clearance
As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and business need.
Similar Jobs
Software
Build and maintain internal shared engineering services: improve observability, CI/CD, and infrastructure as code; operate cloud-managed services and VMs; collaborate cross-functionally, own projects end-to-end, participate in incident response, and improve system scalability and stability.
Top Skills:
AlertingAWSCi/CdContinuous DeploymentDistributed SystemsGoInfrastructure As CodeKubernetesLoggingNetworking (Ip AddressingObservability (MetricsRouting)Secrets ManagementTelemetry)Vms
Artificial Intelligence • Information Technology • Consulting
Troubleshoot and resolve complex datacenter server firmware and hardware issues, manage RMAs with vendors, act as escalation SME for L1/L2, create processes and documentation, and improve monitoring, support and training materials.
Top Skills:
Command LineDatacenter EquipmentEquipment MonitoringFirmwareLinuxNetwork EquipmentServer HardwareUnix
Artificial Intelligence • Energy • Industrial • Manufacturing • Renewable Energy
Lead design and delivery of Rosso, tem's pricing infrastructure: build and operate stateful, event-driven Python systems, integrate ML forecasting and optimisation into production, set architecture and observability standards, mentor senior engineers, and drive cross-functional initiatives to scale high-volume pricing workflows.
Top Skills:
Api GatewayAsync ConcurrencyAws LambdaDynamoDBEvent-Driven ArchitecturesForecastingKubernetesMl Model ProductionisationOptimisationPythonSpark
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
