Manages service delivery and IT infrastructure projects, requiring more than 10 years of IT infrastructure experience, including at least two years working directly with customers and two to three years with the current organization.
Service Delivery ManagerMore than 10 years in IT infrastructure of which 2 plus years directly working with customer and should have worked 2/3 years with current organization
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Lead pre-sales discovery and technical solutioning for enterprise customers, primarily across emerging African markets. Demonstrate Atlassian products, map customer business problems to solutions, identify expansion opportunities, and guide technical buying decisions. Partner closely with account teams and channel partners, provide customized value-based demonstrations, capture product feedback and competitive intelligence, and continuously develop product and sales expertise.
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Atlassian PlatformsAtlassian ProductsAtlassian Software
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead technical engagement for complex enterprise sales cycles across strategic UKI accounts. Conduct customer discovery, deliver tailored product demonstrations, develop proof-of-concept environments, lead workshops, address technical objections, and connect Atlassian solutions to business goals. Collaborate with sales, channel partners, product teams, and account stakeholders to drive transformation deals, identify expansion opportunities, communicate competitive differentiators, and improve pre-sales engagement methods.
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