The Implementation Engineer manages customer onboarding projects, develops solutions for unique challenges, and collaborates with sales and product teams to enhance customer experience and technical support.
Implementation Engineer - EMEA
Nucleus is seeking an Implementation Engineer in the EMEA region to join our Customer Success organization that supports customer onboarding and implementation projects. Implementation Engineers are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base.
The Nucleus Implementation team is staffed with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you’re a curious person with a blend of technical and soft skills, we’d love to welcome you aboard.
What You Will Do
Required Qualifications:
Preferred Qualifications:
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Nucleus is seeking an Implementation Engineer in the EMEA region to join our Customer Success organization that supports customer onboarding and implementation projects. Implementation Engineers are instrumental in delivering Nucleus products in the post sales cycle. This technical role is responsible for deploying vulnerability management solutions to our rapidly growing customer base.
The Nucleus Implementation team is staffed with security architects with software development experience who can manage customer stakeholders to drive projects to completion. If you’re a curious person with a blend of technical and soft skills, we’d love to welcome you aboard.
What You Will Do
- Work closely with the sales team to conduct smooth transitions from pre- to post-sale phase
- Plan and coordinate onboarding projects for new customers, meeting customer business requirements and driving user adoption
- Manage short term customer engagements to unblock their technical use cases
- Develop and maintain parsers and other scripts/tools to resolve customer’s unique challenges
- Collaborate with the product team to prioritize and productize solutions to impactful issues
- Build strong relationships with customers, providing exceptional customer service and support
- Strive to improve process efficiency and team performance by continuously identifying areas to enhance our post-sales motion
- Understand how integrations work end to end to be able to clearly articulate complex problems and solutions to less technical stakeholders
- Design vuln management solution architecture for different asset classes and environment sizes
- Manage containerization and modern cloud infrastructure
Required Qualifications:
- Cybersecurity concepts (attack vectors, kill chain)
- Compliance understanding (NIST, ISO, custom policies)
- Customer/stakeholder engagement (technical project management, consulting)
- Programming (we use Python, any oop is fine)
- Configuring & deploying software integrations
- High capacity to learn quickly
- Creative problem-solving skills
Preferred Qualifications:
- Security tools or other VM platforms (SIEM, SOAR, IDS)
- Data ingest pipelines (ETL, automation)
- Cloud concepts (containerization, PaaS)
- ServiceNow (configuration, end user experience)
- Enterprise customer tech integration exposure
- Ability to work autonomously on complex tasks within a team dynamic
- Willingness to work in the CET time zone
- Equity in a high-growth, VC-backed startup
- Fabulous company culture
- Work on a truly unique solution that’s defining a market
Additional Information
At Nucleus we are committed to achieving excellence in our field by combining diversity, collaboration, teamwork, and pride in our work. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Top Skills
Cloud
Cybersecurity
Ems
ETL
Ids
Python
SIEM
Soar
Software Development
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