Human-Centred Responsible AI Consultant

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Kainos is recognised as one of the UK’s leading AI and data businesses, with a decade-long track record of delivering impactful, production-grade AI solutions for clients across government, healthcare, defence and commercial sectors. Kainos is at the forefront of AI innovation, trusted by Microsoft, AWS, and others to deliver advanced AI and data solutions at citizen scale.

Our 150-strong AI and Data Practice brings together deep expertise in machine learning, generative AI, agentic AI and data. We are an award-winning practice and pioneers in responsible AI, having authored the UK government’s AI Cyber Security Code of Practice implementation guide and we partner with leading organisations to ensure AI is deployed responsibly and with measurable business value. Our teams are at the cutting edge of AI research, and delivery, it is truly an exciting team to join Kainos as we further grow our AI capability. 

Our Responsible AI team sits within the practice, focusing on areas of ethics, trust, human-centric, governance, and security. It ensures that the AI solutions we design, develop and deploy are beneficial to society and produces thought leadership in this area.

MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS:

As an AI Trust Consultant at Kainos, you’ll be responsible for the successful delivery of Responsible AI within the business and ensuring that our AI solutions meet the needs of our customers and their users. You will articulate problems and processes in ways understood by all stakeholders – both business and technical, and facilitate the discovery, design, and development of Responsible AI solutions that impact users worldwide.

Your role will involve working directly on customer projects and advising customers about Responsible AI, with a focus ethics, trust, human-centred, governance, and security. In this capacity, you will work alongside various teams, and act as a subject matter expert, fostering a culture of innovation, continuous learning, and excellence.

You will be part of the Responsible AI team and work alongside colleagues to develop and implement our approach.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Knowledge of human-centred design principles for AI systems and demonstrated awareness of how to integrate these with Responsible AI practices, such as impact assessments, balancing values, stakeholder engagement, trust-building, human-in-the-loop, redress or similar challenges that incorporate socio-technical impacts
• Demonstrable experience operationalising human-centred practices to build trust, consider cultural sensitivities, and tackle behavioural or emotional barriers to change at an individual and organisational level
• Excellent verbal and written communication skills, with the ability to communicate with a variety of stakeholders in a variety of forms
• Ability to work independently and proactively and manage competing priorities in a dynamic setting, while thinking critically, taking in new perspectives, and learning new concepts
• Collaborative and growth mindset, along with demonstrable experience of contributing a positive impact to team ethos.

DESIRABLE:

• Domain experience in Public Sector
• Knowledge of Responsible AI practices, trends, and principles such as trust, assurance, and ethics and/or experience working in Responsible AI on the customer-delivery side
• Experience in conducting research or consultations on perception, comfort and how mentality towards fairness and ethics align or diverge from AI systems
• Experience creating accelerators, frameworks, decision trees or other tools to scale AI adoption
• Experience contributing to writing proposals, working on bids, or other sales activity where you have helped shape offerings and develop opportunities
• Experience creating new business offerings and strategies in Responsible AI

At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive.   We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are.   We also believe every candidate deserves a level playing field. 

Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. 

We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.