Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥
We are seeking a highly organized and collaborative HSTC Channel Associate to support the development and expansion of our High-Stakes Test Centre (HSTC) network. This role will report to the HSTC Channel Manager and will play a key part in coordinating partner onboarding efforts, supporting regional business development initiatives, and ensuring seamless operational integration across our delivery infrastructure.
Responsibilities:
Partner Onboarding and Coordination
- Coordinate end-to-end onboarding of new HSTC partners, ensuring alignment with internal standards and timelines.
- Act as the primary point of contact during the onboarding process, facilitating communication between internal teams (e.g., Business Development, Legal, Operations) and external partners.
- Develop and maintain onboarding checklists, timelines, and documentation to ensure a consistent and scalable onboarding process.
- Support the review and verification of partner compliance with exam security, facility, and operational requirements.
- Collaborate with the HSTC Channel Manager to maintain visibility over the partner network and contribute to regional channel planning.
- Escalates partner issues, delays, or concerns to the HSTC Channel Manager or other stakeholders as needed.
Process Improvement and Monitoring
- Support the continuous refinement of onboarding processes based on feedback, performance, and operational needs.
- Track and report on onboarding progress, partner readiness, and operational milestones.
- Provide administrative support to the HSTC Channel Manager, including scheduling meetings, maintaining partner databases, and preparing materials.
- Contribute to the preparation of reports, presentations, and operational updates related to the HSTC network.
What we look for:
- University Degree in Business, Operations, Education, or a related field.
- A minimum of 1–2 years of professional experience in partner management, operations, or coordination roles.
- Experience in exam delivery, testing networks, or education technology is a plus.
- Strong organizational and project management skills; ability to manage multiple concurrent priorities.
- Excellent interpersonal and written communication skills; comfort working with international teams and partners.
- High attention to detail, reliability, and a proactive, solution-oriented approach.
- Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
- Advanced computer literacy is required. ECDL Advance level certification is desirable.
- A team player with a strong sense of ownership, accountability, and commitment to quality.
What We Offer:
- Competitive remuneration package.
- Flexible working model.
- Two free vouchers per year for any certification from the PeopleCert portfolio.
- Dynamic and international working culture.
- Exposure to global education innovation and professional growth opportunities.
LANGUAGECERT is an award-winning global language certification body and part of the PeopleCert group. We deliver high-stakes English language exams to millions of candidates across the world through secure, flexible and accessible testing solutions. Our mission is to empower learners and institutions with world-class assessment tools that unlock opportunity and success.
