HR Coordinator - 6 months FTC

Company Description
NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
ABOUT US / VALUES/ OVERVIEW
Universal International Studios (UIS), a division of Universal Studio Group, partners with storytellers from around the globe to create bold and distinctive shows with universal resonance. Based in London and led by President Beatrice Springborn, the business' in-house production companies include Carnival Films ("The Day of the Jackal," "Lockerbie: A Search for Truth," "Downton Abbey"), Matchbox Pictures ("House of Gods," "Bad Behaviour"), Working Title Television ("Too Much," "We Are Lady Parts") and Heyday Television ( "The Capture," "Apples Never Fall"). UIS also backs Tony Ayres Productions ("Clickbait," "The Survivors") and is a minority shareholder with a first-look distribution deal in Canada's Lark Productions ("Allegiance," "Law & Order Toronto: Criminal Intent"). Additionally, UIS houses a scripted unit that develops and produces original series such as "Hanna," and the BAFTA Award-winner "Dodger", as well as partnering with third parties on series such as "The Dream Lands," "One Day," "Everyone Else Burns" and "The Undeclared War". The studio also includes NBCUniversal Formats, the international sales division that brings content to the global market, including shows such as "The Real Housewives," "Top Chef," "Saturday Night Live," "Hollywood Game Night," "That's My Jam," "Suits," "Superstore," and more.
At Universal International Studios, we are focused on our commitment to a more ambitious and inclusive future. Our company values play a huge part in this commitment and the culture of our company.
We're Ambitious For our Future, We're In This Together, We're Actively Inclusive.
Job Description
JOB DESCRIPTION
The HR Coordinator will support and assist the HR team across both our central studio and Production Companies. The role is truly varied in nature and is responsible for delivering first class employee administration, operational and systems support to employees. The HR Coordinator is the first point of contact for HR related queries and will be accountable for ensuring that all HR administration and enquiries are addressed in a professional, efficient, timely manner.
The successful applicant will be accountable for ensuring all enquiries are accurately addressed in a professional, efficient, timely manner, as well as delivering exceptional customer service to the organisation. You will serve as a subject matter expert and key resource in the technical and procedural applications of HR systems and operations.
RESPONSIBILITIES
Recruiting and Onboarding
• Create new employee records via SAP
• Create and maintain employee folders
• Prepare contracts and letters for new and/or existing staff
• Manage all on boarding activities
• Track and capture all visa and immigration related documentation
• Prepare the system to post new roles, prepare job descriptions and work closely with the Talent Acquisition team where relevant.
HR Processes
• Process any system data changes, workflows & paperwork for life cycle events such as promotions and leavers
• Process systems and paperwork for leavers and ensure payroll have up to date and accurate information to process
• Accurately maintain and update employee database (SAP) and any other HR systems as required
• Assist in any program rollouts (i.e. performance review process, salary planning, benefits open enrolment, early careers programs, etc.)
• Maintain clear and accurate employee records
• Use all HR systems to provide accurate reports and data to HR business partners and business leaders
• Check and process HR invoices
• Organise, conduct and maintain data on leavers and exit interviews
Reporting and Administration
• Run/generate monthly and adhoc employee data reports
• Organise and maintain the filing system for current staff and leavers (electronic & hardcopy)
Client Services
• Provide support on external queries from clients including, but not limited to benefits, payroll, holiday, mortgage, employee reference requests or redirect clients to appropriate contacts
• Support employees to self-serve using appropriate HR systems or Benefits portal.
• Deliver high client service by offering solutions and effectively problem-solving questions or concerns raised by clients
• Act as the primary liaison with several HR departments, in order to manage and resolve day to day employee issues
Responsibilities are not limited to the above description and may be modified at any time by the Company.
Qualifications
SKILLS / QUALIFICATION REQUIREMENTS
• Experience of working with complex systems and processes (SAP and / Success Factors experience is desirable)
• A methodical, accurate and organised approach, with excellent attention to detail
• Proven ability to multitask and prioritise in a busy, changing workload
• Flexibility and an ability to work autonomously
• A strong customer service ethos - always putting the needs of the employee and manager first
• A willingness to learn, being solution orientated and curious with an appetite to continually review and improve processes
• An ability to be discreet and professional and maintain confidentiality of information is key
• Ability to cope in a fast, dynamic and ever evolving environment in a calm and professional manner
• It is preferable but not essential that you have some experience at a HR admin/Coordinator role level
• It is beneficial is you are looking to pursue a broader career in Human Resources.
• Excellent computer skills including strong knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Strong interpersonal skills
• Strong written and verbal communication skills
• Fluent in English
Additional Information
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].