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RateHawk

Head of Global Partnerships and Strategic Alliances

Posted 6 Days Ago
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5 Locations
Mid level
5 Locations
Mid level
The Head of Global Partnerships and Strategic Alliances will manage a Center of Expertise for partnership management, develop strategies for agency networks, lead sales and marketing initiatives, monitor partnership performance, and collaborate with cross-functional teams. This role includes establishing relationships with global partners and ensuring successful collaboration.
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Description

Emerging Travel Group is a global travel-tech company whose brands have been operating in over 220 source markets since 2010. We specialize in developing advanced online booking platforms for all types of clients — from individual tourists to travel agents and companies organizing business trips. Our solutions empower hoteliers to effortlessly showcase their accommodations, boosting visibility and attracting a broader audience.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

This is a remote vacancy open to candidates residing in Europe.

Job Responsibilities:

Center of Expertise Creation and Management:

  • Establish and oversee a Center of Expertise dedicated to partnership management with Agency Networks.
  • Create tools, training programs, collaboration methods, and financial reporting standards to help local commercial teams maximize partnership value.
  • Serve as the primary resource for expertise in partnership management, providing guidance and support to internal stakeholders.

Strategic Planning and Execution:

  • Develop and implement strategic initiatives for Agency Networks development and management.
  • Monitor market trends, competitor activities, and industry changes to inform strategic decision-making.
  • Research and identify potential partners landscape and build a roadmap for global expansion.

Sales and Marketing Activities:

  • Lead comprehensive sales and marketing efforts to expand cooperation with Agency Networks worldwide.
  • Establish and maintain strong, long-term relationships with global partners to ensure ongoing collaboration and mutual success.
  • Oversee the lifecycle of partnership contracts, ensuring compliance with terms and addressing any issues that arise.
  • Represent the company at industry events, conferences, and trade shows.

Performance Monitoring and Reporting:

  • Monitor the performance of partnerships against agreed-upon metrics and KPIs, such as revenue growth, market expansion, and customer acquisition.
  • Identify areas for improvement and optimization, implementing corrective actions as necessary to drive results.
  • Provide regular reports to senior management on the status and outcomes of partnership activities.
  • Proactively seek opportunities for process improvement and optimization within partnership management and business development functions.

Cross-Functional Collaboration:

  • Collaborate closely with cross-functional departments, including Sales, Marketing, Product Development, Operations, and others to ensure alignment and synergy across business functions.
  • Serve as a bridge between internal teams and external partners, facilitating communication and collaboration to achieve common goals.
Requirements
    • Bachelor’s degree in Business, Marketing, Hospitality, or a related field. MBA or equivalent advanced degree is a plus;
    • Relevant experience. Minimum of 3-6 years of experience in business development or account management of Travel Agencies and Travel Agencies Networks (global ones or European), within the travel industry;
    • Proven track record in building strategies and managing teams of account managers;
    • Strong understanding of the global B2B travel industry and competitive landscape;
    • Experience in developing and implementing sales and marketing strategies;
    • Ability to work cross-functionally with various departments and teams;
    • Proficiency in CRM software and Microsoft Office Suite;
    • Languages. Advanced English;
    • Readiness for business trips. 20 – 25% of working time might be required to attend global events.
    • Personal skills. Strategic thinker with a results-driven mindset, strong negotiation and relationship-building skills, excellent communication and presentation abilities and effective project management skills to coordinate and oversee multiple projects simultaneously;
    • Analytical skills. to monitor and assess key performance metrics;
    • International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence.
Benefits
  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.

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