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Multiplier

Head of Global Enablement

Posted 14 Days Ago
Be an Early Applicant
United Kingdom
Expert/Leader
United Kingdom
Expert/Leader
Lead the global enablement strategy, managing a team to drive sales and support excellence, and optimizing customer engagement programs.
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About us

The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale.

Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography.

Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity.  

We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together.

Position Overview

We are seeking a dynamic and experienced Head of Global Enablement to lead the enablement strategy across our entire customer lifecycle—from first sales engagement through post-sale success and support. This is a senior leadership position responsible for architecting and driving a comprehensive, cohesive enablement strategy that supports high performance and operational excellence for our Sales, Implementation, Customer Success, and Support teams.

This role will oversee a global team of Enablement Managers, build and manage metrics to measure success, and ensure effective delivery of programs that drive adoption, capability, and consistency across all customer-facing functions.

Key Responsibilities

Enablement Strategy & Leadership

  • Define and execute the global enablement strategy in alignment with company priorities and revenue goals.
  • Partner cross-functionally with Sales, Implementation, CS, Support, Product Marketing, and RevOps to identify skill gaps, tooling needs, and process improvements.
  • Own the end-to-end enablement roadmap across onboarding, continuous learning, product knowledge, and process excellence.

Team Management & Development

  • Lead, coach, and develop a high-performing team of Enablement Managers, ensuring consistent quality and global coverage.
  • Establish clear team KPIs and metrics for success, and guide the team in achieving and exceeding those targets.
  • Foster a culture of accountability, innovation, and data-driven decision-making within the enablement team.

Program Execution & Optimization

  • Oversee the design, execution, and optimization of enablement programs tailored to each stage of the customer journey.
  • Ensure content, tools, and training are scalable, impactful, and easily accessible across geographies.
  • Leverage feedback loops and analytics to continuously improve enablement initiatives and demonstrate business impact.

Stakeholder Engagement & Communication

  • Act as a strategic advisor to senior leaders in Sales, CS, Support, and Implementation.
  • Provide executive reporting and insights on enablement impact, readiness metrics, and areas of opportunity.
  • Champion a strong feedback loop between field teams and internal stakeholders such as Product and Marketing.
Qualifications & Experience
  • 10+ years of experience in Sales/Revenue Enablement or related roles, including 5+ years in a leadership capacity.
  • Proven experience building global enablement strategies in a high-growth SaaS or tech environment.
  • Deep understanding of sales methodologies, customer success motions, onboarding best practices, and cross-functional execution.
  • Strong business acumen with the ability to translate strategy into scalable programs that drive measurable outcomes.
  • Exceptional leadership, coaching, and team development skills.
  • Outstanding communication, stakeholder management, and executive presence.
Why Join Multiplier?
  • Be part of a mission-driven company that’s transforming the global workforce.
  • Lead with purpose and shape the enablement strategy across every major revenue function.
  • Collaborate with some of the best minds in SaaS on a global scale.
  • Competitive compensation, flexible working arrangements, and the opportunity to make a real impact.

Multiplier Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Top Skills

Enablement Tools
SaaS

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