The Director of Sales Operations will enhance sales performance through operational excellence, process optimization, and strategic partnerships across teams. Responsibilities include managing sales systems, delivering insights on sales performance, and mentoring the Sales Ops team.
Superside is seeking a Director or Head of Sales Operations to join our world-class Revenue Operations team, specializing in sales operations. This role is instrumental in driving operational excellence, process optimization, revenue forecasting, and analytics across the sales organization.
You will partner closely with Sales Leadership, Marketing, RevOps, and Finance to ensure the sales organization is operating at peak performance and has the tools, insights, and infrastructure needed to scale efficiently. This role reports directly to the Senior Director of Revenue Operations and acts as their strategic right hand in overseeing sales systems, strategy, and execution.
What you’ll do:
- Partner with Sales and GTM leadership to design and execute scalable go-to-market strategies
- Lead annual and quarterly planning, including territory design, capacity modeling, and quota allocation
- Deliver clear, actionable insights on pipeline performance, forecasting, and growth opportunities
- Build and maintain accurate reporting and dashboards to track sales performance across segments
- Optimize sales processes to remove friction and improve conversion rates
- Oversee the sales tech stack, ensuring tools are integrated, reliable, and fully adopted
- Align with Marketing Ops, Customer Success Ops, and Finance for seamless lead flow and reporting
- Mentor and develop a high-performing Sales Ops team while staying hands-on where needed
What you’ll need to succeed
- 8+ years in Sales Operations, Revenue Operations, or GTM Strategy within a scaling B2B SaaS company, including at least 2 years in a leadership role
- Proven track record supporting multi-segment, multi-geo sales organizations
- Deep expertise in Salesforce and related sales tools, with strong CRM architecture, reporting, and automation skills
- Experience managing and developing operations team members while staying hands-on
- Strong analytical skills with the ability to build models, interpret complex data, and extract clear insights
- Exceptional project management and change management capabilities
- Strong communication and stakeholder management skills to influence at all levels
- Experience building and leading high-performing Sales Ops teams is a plus
Top Skills
Salesforce
Similar Jobs
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As the Engineering Lead, you will oversee teams focusing on security, risk, and customer trust while driving technical strategy and innovation.
Top Skills:
Identity Access SecurityRisk Fraud Controls
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The role involves building ML solutions for assessing cash flow risk, collaborating with teams on decision optimization, and utilizing diverse modeling techniques.
Top Skills:
AWSGCPKerasMySQLNumpyPandasPythonScikit-LearnSnowflakeTableauTensorFlowXgboost
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
As part of the Risk Labs team, you'll develop advanced deep learning models to solve risk challenges, conduct experiments, and collaborate across teams to enhance products.
Top Skills:
AWSGCPKerasMySQLNumpyPandasPythonPyTorchSklearnSnowflakeSparkTensorFlowXgboost
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
