Head of Communications (f/m/d)

You will drive the company’s external and internal perception, increase brand awareness, and build executives’ profiles. Your primary activities will be media relations, PR agency management, and sustainability communications. This position reports to the Chief Revenue Officer. Key responsibilities include:

• Develop a public relations strategy reaching locals and visitors, travel managers, chauffeur company owners, investors and prospective employees.
• Train and grow your team to meet Blacklane’s global and regional communications needs.
• Align Blacklane data and company messages with industry trends to tell unique stories, taking ideas from concept to launch.
• Write communications materials including press releases, pitches, briefing sheets, speaking abstracts, press kit materials, award submissions, and bylined articles. 
• Manage media interview requests, organize press briefings, and support conference activity, both as a spokesperson and in support of executives.
• Support and collaboration with Sales, Product, Operations and Marketing colleagues to align messages, create campaigns and respond to urgent requests.
• Manage the external and internal communications of our future investment plans. You will work on turning Blacklane’s operations, innovations and profitability into a cohesive narrative over 24+ months.   
• Own the company’s global internal communications strategy across a dozen offices and a 400-person team of more than 70 nationalities.
• Liaise with sustainability organizations to amplify Blacklane’s carbon neutrality and carbon reduction initiatives.
• Manage the internal communications team as well as local PR agencies.
• Manage brand ambassadors for visibility and product improvement.

 ABOUT YOU:

• You are a fluent English and German speaker who takes pride in creative and accurate prose. Excellent communication skills are essential. Other languages are a plus.
• You are inquisitive, proactive and hands-on, with a love of travel, the planet, and technology.
• You have 10+ years of experience in PR, communications, or a related field. 
• You find ways to highlight your colleagues’ achievements.
• You thrive in collaborative and diverse environments.
• You are comfortable counseling executives, writing in others’ voices, and speaking in public.

We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry. 

Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being, facilitating career development opportunities such as shadowing and mentorship programs, and nurturing a sense of belonging within our team. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work. Through our dedication to cultivating a strong company culture, we aim to drive engagement, productivity, and success across the organization and also offer the following:

• Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career. 
• Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
• Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us! 
• Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
• Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
• Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
• Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

• Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.

Upgrade your career with Blacklane