The Head of Billing will lead the billing function, set strategic goals, improve processes, ensure compliance, and manage a team across UK & Europe.
Why RLB?
At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.
We value your skills, talents and unique perspectives – we think they are priceless.
Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.
We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.
You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.
What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.
Join us and you will thrive personally as well as professionally.
At RLB, we live by four simple ideas: Truth, Trust, Together, Tomorrow. Four values that live at the heart of RLB. A place where People Make Progress.
We value your skills, talents and unique perspectives – we think they are priceless.
Bring them to RLB and you’ll be empowered to shape our future and your career in new and meaningful ways.
We’ll give you opportunities to work on some of the most ambitious and exciting projects currently being designed and developed in the built environment sector.
You’ll continue to learn and advance as everyone who works for us is provided with a tailored training programme. Our mentoring and reverse mentoring schemes will enable you to share your expertise while gaining fresh insights.
What makes RLB unique is our inclusive culture. As an independent, employee-owned business, teamwork and collaboration lies at the heart of everything we do. Hybrid and flexible working arrangements and family-friendly policies are just some of the ways we invest in employee wellbeing.
Join us and you will thrive personally as well as professionally.
Overview of role
This is a pivotal leadership role overseeing the billing team across UK & Europe. The person will set all strategic direction for all billing operations, ensuring our processes are efficient, accurate, compliant and targets are met, whilst developing high performing teams and driving constant improvements and efficiencies. This person will oversee an international team and ensure companywide billing requirements are achieved.
Key Duties: Typical duties will include but not limited to:
- Leading the Billing function and setting strategic goals and operational priorities
- Drive process improvements and automation initiatives to streamline billing operations
- Develop and implement Billing SOP, international billing policies, procedures and best practices
- Monitoring performance metrics, driving improvements, and delivering on KPIs to the CFO, regional directors and board
- Liaise directly with clients, senior management, technical teams and clients to resolve billing queries and ensure alignment with client billing guidelines as well as initial client onboarding
- Ensure compliance with global VAT Laws, International invoicing requirements by country, account rules and international financial controls and billing practices
- Monitor, strategize and reduce Work in Progress across the business
- Collaborate with finance, compliance and legal operations teams to support audits and internal reporting requirements
- Responsible for leading the monthly billing process across the group
- Responsible for overall billing communication, keeping the UK, Europe and key stakeholders up to date with all necessary information
- Direct management of 5 Team Leads and indirect management of 15 FTEs
- Overseeing international E-Billing for the company
- In charge of ERP updates
- Travel may be required to all UK & European offices
Essential
The ideal candidate will demonstrate a positive proactive approach and will be committed to delivering internal and external customer service excellence.
- 5 years’ plus experience in a similar role in an international company leading a transformational billing function
- Knowledge of regulatory compliance including international legal billing standards, VAT and Accounts rules
- Experience in billing function transformation or contributing to ERP implementations, enhancements and upgrades
- D365 experience preferred
RLB Employee Benefits
Our culture is built around enabling you to fulfil your potential, so you can look forward to benefits that include:
Hybrid Working - Working patterns to support your work-life balance. As well as competitive maternity and paternity packages.
Well-Rewarded - A competitive salary and generous holiday entitlement. As well as the opportunity to purchase up to five extra days.
Focus On Wellbeing - We offer a number of health and wellness options, including gym membership and cycle to work schemes.
Healthcare Packages - Private healthcare insurance and medical support, including dental insurance and eyecare vouchers.
Personal Development - A continuous learning and development programme, including established APC and in-house mentoring schemes.
Additional Benefits - We offer a wide range of benefits including a season ticket loan and professional membership subscriptions.
Exceptional Exposure - You’ll have the opportunity to work on diverse projects across different sectors and regions.
Social Responsibility - We hold team and social events as well as charity fundraising and volunteering activities.
Our Diversity, Equity & Inclusion Commitment
We believe in building a diverse and inclusive environment where each person can be themselves, feel valued for their contribution and be challenged and supported to reach their full potential. We have a responsibility to support the communities in which we live and work, and that our workforce should reflect these communities and our clients. Our talent strategy should enable us to overcome bias in the construction industry by recruiting, retaining, developing, and promoting a diverse and inclusive workforce. Find out more here: Diversity, Equity & Inclusion - RLB | Europe
If you require any reasonable adjustments to support you during any stage of the application or interview process, please contact our recruitment team at: [email protected]
About
With a network that covers the globe and a heritage spanning over two centuries, Rider Levett Bucknall is a leading independent organisation in cost management and quantity surveying, project management and advisory services.Our achievements are renowned: from the early days of pioneering quantity surveying, to landmark projects such as the Sydney Opera House, HSBC Headquarters Building in Hong Kong, the 2012 London Olympic Games and CityCenter in Las Vegas.We continue this successful legacy with our dedication to the value, quality and sustainability of the built environment. Our innovative thinking, global reach, and flawless execution push the boundaries. Taking ambitious projects from an idea to reality.
Similar Jobs
HR Tech • Information Technology • Professional Services • Sales • Software
Lead global Account Executive enablement by designing and delivering training, coaching, certifications, and sales methodology programs. Improve opportunity progression, conversion rates, deal quality, forecast accuracy, and sales cycle efficiency. Partner with Sales Leadership, Product Marketing, GTM Strategy, Revenue Operations, and regional teams to align programs with business priorities. Drive adoption of AI-assisted selling workflows for research, discovery preparation, stakeholder mapping, deal strategy, and follow-up creation.
Top Skills:
Ai-Assisted Selling WorkflowsArtificial IntelligenceEnablement Technologies
HR Tech • Information Technology • Professional Services • Sales • Software
Generate qualified outbound pipeline across Central and Eastern Europe by researching accounts, identifying stakeholders, and engaging senior decision-makers through personalized calls, email, LinkedIn, and other channels. Build relationships, secure qualified meetings for Account Executives, achieve activity and pipeline targets, maintain accurate Salesforce records, use sales technology and automation, and collaborate with cross-functional teams while continuously improving through coaching.
Top Skills:
AILinkedInSales Automation ToolsSalesforce
HR Tech • Information Technology • Professional Services • Sales • Software
Own the full sales cycle for HiBob’s small mid-market segment, targeting organizations with 200–500 employees. Responsibilities include outbound prospecting, pipeline generation, relationship development with senior decision-makers, product demonstrations, commercial negotiations, forecasting, and closing SaaS deals. The role also involves cross-functional collaboration with Sales Engineering, Marketing, Customer Success, and Partnerships, along with participation in events, conferences, and partner networking.
Top Skills:
Salesforce
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
