Run daily cross-system reconciliations, clear order exceptions, answer seller and partner operational tickets, create/send invoices, and build simple Claude-based automations. Learn end-to-end order flows, deliver SLA-driven responses, and drive incremental improvements to tools and processes while contributing to team projects.
About Us
Bezos.ai is a Fulfilment-as-a-Service (FaaS) platform. Online sellers connect their sales channels (Amazon, eBay, Shopify) and we orchestrate the rest: routing orders to a global network of warehouse and carrier partners, tracking every parcel to the customer's door, and giving sellers one clean view of their entire supply chain. We are a small, fast-moving, AI-native team that is almost doubling our business in 2026. Operations is the engine room, and this is where you learn how a real logistics platform runs: fast, with real ownership from day one.
Your Mission
Be the dependable engine of the ops team. You'll keep orders flowing - spotting and resolving the ones that get stuck or go missing - answer seller and operational queries, run our operational checks, and help build the AI skills and automations that take the repetitive work off everyone's plate. You'll learn the whole order journey end-to-end and, within months, start figuring things out on your own.
Core Pillars
- Keep the flow clean: Run the daily cross-system checks; spot orders that are missing, stuck or mismatched, and resolve or escalate them.
- Support sellers & partners: Answer operational tickets, run checkers, and create/send invoices accurately and on time.
- Learn to build: Use Claude to build skills and automations that remove repetitive work, starting with the recruitment exercise and growing from there.
- Improve as you go: Drive incremental improvements to the tools and processes you touch every day.
What you'll achieve in your first 90 days
- Run the daily cross-system reconciliation reliably and clear order exceptions in your queue.
- Answer operational tickets within SLA and run the Bezos checkers independently.
- Build your first working Claude skill or small automation that saves the team time.
- Deliver clean, on-time work on a team project and start figuring out open-ended tasks with less hand-holding.
Requirements
What we're looking for (non-negotiables)
- Numerate & analytical. A degree (or clearly demonstrated equivalent) in a quantitative discipline, eg engineering, maths, physics, CS, or a heavily numerate economics / finance / quant-social-science track. Comfortable with raw data and spreadsheets.
- AI-native: can build, not just chat. You use Claude/AI in your daily work and can build a simple, working Claude skill. You don't need a portfolio of production agents yet, but you must demonstrate building one in the recruitment exercise. (Having already built skills/agents is a strong plus.)
- Reliable & coachable. Delivers what's asked, on time, with clean work; asks questions when stuck rather than guessing; takes feedback well.
- Picks things up fast. Learns new tools and processes quickly and gets productive without a long ramp.
- Energised by startups. Excited by ambiguity, pace and ownership, wants a wide remit, not a narrow one.
- Clear communicator. Writes clearly, presents simple findings, and flags problems early.
Nice-to-haves
- Internships or part-time work in consulting, banking, operations, analytics, consulting, e-commerce or a startup.
- Light coding (Python / SQL) or no-code tooling (Make, Zapier, Retool, Airtable).
- Having already built a Claude skill, agent or automation of your own.
Benefits
- Work in a genuinely AI-native team. Build with Claude, Retool and Make daily, with real budget and the freedom to automate your own job.
- The ability to shape your role in a fast-growing, exciting company at the forefront of the future of e-commerce.
- A workplace that's entrepreneurial, fast-paced, outcome-focused and disciplined, but also highly collaborative, team-oriented and fun.
- Significant opportunity for growth and personal development, and the chance to have a real impact.
- The team is fully remote, but meets in person a couple of times a month.
- 25 holidays + 8 bank holidays
- Mental health support through Spill, and a free Headspace subscription.
Similar Jobs
Cloud • Security • Software • Cybersecurity • Automation
Owns a portfolio of existing SMB customers, driving adoption, renewals, expansion revenue, and long-term account growth. Responsibilities include strategic account planning, business reviews, value-based selling, forecasting, pipeline management, churn analysis, and collaboration with Customer Success, Renewals, Product, and Sales Development teams. The role requires strong discovery, negotiation, executive communication, CRM proficiency, application lifecycle management knowledge, and willingness to learn GitLab and Git.
Top Skills:
6SenseClariCognismGitGitlabGongLinkedin Sales NavigatorOutreachSalesforceZoominfo
Cloud • Security • Software • Cybersecurity • Automation
Own an SMB territory focused on acquiring new customers and generating new logos through inbound and outbound sales. Manage the full consultative sales cycle, build pipeline, prospect strategically, develop business cases, collaborate with partners and cross-functional teams, and close opportunities. Maintain product and market knowledge, use modern sales technologies, apply MEDPICC and Command of the Message, share customer feedback, and achieve new-logo and booked-ARR targets.
Top Skills:
6SenseApplication Lifecycle ManagementClariCognismDevsecopsGitGitlabGongLinkedin Sales NavigatorOpen Source SoftwareOutreachSalesforceZoominfo
Cloud • Security • Software • Cybersecurity • Automation
Conduct outbound prospecting, qualify target accounts, generate sales-accepted opportunities, and build pipeline for GitLab’s sales organization. Research accounts, engage prospects through calls, email, and social outreach, maintain activity and pipeline records in Salesforce, collaborate with marketing, sales, and customer success teams, attend regional events, improve BDR processes, and mentor new hires.
Top Skills:
DevOpsDevsecopsGitlabOutreachSales NavigatorSalesforce
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
