Our vision is to be the source of truth in global supply chains. To achieve this, we work with some of the world's largest and most valuable brands to support their ESG commitments, reduce the risk of fraud and unethical practices, and protect their reputations. As a global leader in product verification, we have locations in Auckland, Dunedin, London, Singapore and Washington, D.C.
Our unique solution provides data insights and scientific traceability that help some of the biggest brands in the world understand more about where their products originate from. It helps build trust and integrity within their supply chains while reducing the impact on the environment and society by tackling issues such as deforestation and modern slavery in supply chains. We are an innovative data company with big global ambition, and we need people who share our passion for being commercially successful and creating a powerful positive impact.
Join Us as Global Head of People Operations – A Global Opportunity to Lead and Transform
Are you ready to make an impact on a global stage? We're looking for an experienced professional based in our London office (hybrid) to join us as our Global Head of People Operations. Reporting directly to the Chief People Officer (CPO), this is your opportunity to lead and shape our People and Culture function across the UK, US, and APAC regions. You’ll oversee all aspects of our people operations function, from supporting and developing the People and Culture and Talent Acquisition team to identifying and driving operational improvements and managing complex employee relations projects. This could be your ideal role if you’re a collaborative professional with a strong operational HR background and experience delivering a people strategy.
This is a hybrid role, working from our Farringdon offices 3 days a week.
What You'll Do
As the Global Head of People Operations, you’ll play a key role in driving operational excellence and guiding and leading the continuous improvement of our people function, as well as:
- Lead and Inspire: Manage and develop our People and Culture teams across multiple regions, providing coaching, guidance, and support.
- Oversee Payroll Excellence: Ensure the accuracy of global payrolls in the UK, US, and New Zealand, identifying and implementing operational improvements.
- Shape Global Initiatives: Support key people projects, including performance reviews, engagement plans, change management, and reward strategies.
- Manage Talent Acquisition: Oversee the talent acquisition team, enhance our Employer Value Proposition (EVP), and create a best-in-class recruitment experience.
- Strategic Partnership: Act as the trusted advisor to the CPO, supporting in the execution and delivery of our global people strategy.
- Resolve Complex Challenges: Partner with senior leaders to handle intricate employee relations issues and ensure compliance across jurisdictions.
- Data-Driven Decision-Making: Develop people metrics, analyse trends, and implement strategies to enhance engagement and performance.
- Operational Excellence: Oversee HR operations, including onboarding, offboarding, systems, reporting, and policy development to ensure global compliance.
- Stay Ahead of the Curve: Keep abreast of employment laws and industry trends in the UK, US, and New Zealand, adapting policies and practices accordingly.
What We're Looking For
We’re seeking someone who can seamlessly blend strategic vision with hands-on execution. To thrive in this role, you’ll need:
- Senior-Level Expertise: Proven experience as a Head of People Operations or similar (5+ years) managing employee relations, payroll, and HR policies across global regions, plus additional HR experience (7+ years). CIPD qualified would be a plus
- Global Acumen: Global HR experience is ideal but US market and employment legislation is a must knowledge is a must. Experience of working with APAC/ANZ teams is highly advantageous.
- Leadership Excellence: A track record of managing HR/People Operations teams across time zones and driving people-focused projects like technology implementation, engagement strategies, and transformation initiatives.
- Tech-Savviness: Familiarity with HiBob (HRIS) and Workable (ATS) is advantageous.
- Collaborative Spirit: Outstanding communication and engagement skills, with the ability to influence at all levels, from C-suite to employees.
- Initiative and Proactivity: A self-starter who thrives in a fast-paced, collaborative environment.
- Flexibility to Travel: Willingness to visit our global offices as required.
Why Join Us?
This is more than just a role; it’s an opportunity to shape the future of our global organization. You’ll be at the forefront of initiatives that empower our people, foster a thriving culture, and drive operational excellence.
If you're passionate about making a global impact and leading transformative people strategies, we’d love to hear from you. Apply today and take your career to the next level!
- 35 days PTO (includes public holidays
- Your birthday off and 2 volunteer days
- Healthcare
- Life Insurance
- Dog friendly office environment
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