GENERAL APPLICATION FOR TECHNICAL POSITIONS

Manage enterprise customers after implementation, helping them achieve business value from Samsara’s IoT platform. Develop joint success plans, lead executive business reviews and customer workshops, recommend workflow improvements, explain platform capabilities, resolve barriers, and mentor Customer Success and Support teams. Collaborate with Sales, Support, Sales Engineering, Product, and Engineering while supporting customers across transportation, utilities, field services, and other physical-operation industries.

Performs on-site safety and non-safety certification inspections, quality-system audits, field evaluations, testing, equipment calibration checks, and compliance reviews. Analyzes test results, identifies nonconformities, supports corrective actions, documents findings, communicates with manufacturers and authorities, and performs engineering calculations across electrical, mechanical, chemical, and fire-protection disciplines. Requires local and regional travel, remote work, customer interaction, and bilingual French-English communication.

Own Square’s organic social strategy, audience definition, content calendar, community management, creator and influencer programs, social listening, crisis support, and channel performance. Partner with brand, creative, paid media, communications, legal, partnerships, and agencies to connect social activity to brand positioning and perception goals. This individual contributor role spans strategy through publication and requires strong judgment, writing, execution, and cross-functional influence.