At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING. Join us in our quest to transform learning and help individuals unleash their edge.
Overview of Job Role
To act as part of the Fulfilment Team and ensure that all events are fulfilled and processed in accordance with company procedures. You will also work to ensure we deliver in a way to maximise profitability while maintaining or improving quality of our deliveries.
Key objectives include:
- To ensure that all events are fulfilled and processed, issues are resolved or escalated prior to delivery.
- To source, onboard, and evaluate suppliers where required.
- To follow operational process and procedures, in line with internal and legal requirements.
- To complete the procurement process from raising and sending of Purchase Order, to approving invoices.
- To maintain sales responsiveness in line with the SLA.
Key Areas of Responsibility
- To ensure we meet our fulfilment needs for, but not limited to, courseware, exams, travel arrangements for instructors, 3rd party providers.
- To manage pre- and post- event delivery requirements. (e.g. sourcing of fulfilment items, invoice approvals, etc.)
- To work with the required departments to ensure facilities and equipment are properly provided for.
- To work with the required departments to complete invoice processing including checking information, updating costs in baps, and approving.
This is not intended to be a full description of duties and you will be expected to assist in such duties as may be required.
Experience / Qualifications Required
Essential
- Educated to A level and or equivalent qualification / experience.
- Proficient in using MS Office including Outlook, Excel, Word
Desirable
- Experience in a similar role; with knowledge of training administration, procurement or fulfilment, and organization processes.
Person Specification
- Good organisation skills.
- Ability to follow organisational processes.
- Attention to details.
- Integrity: Act with integrity in everything that you do, at all times
- Accountability: Accepting responsibility for your work and contribution as a team member. Dealing with issues and delivering on commitments
- Collaborative: Working together to deliver shared benefits. Building relationships, leveraging skills, knowledge and resources to achieve success
- Decisive: Making decisions and acting on them. Proactively seeking and driving new opportunities and improvements
- Engaged: Being present, visible and a positive force. Developing and sharing ideas and supporting the success of others
Skillsoft delivers online learning, training, and talent solutions to help organizations unleash their edge. Leveraging immersive, engaging content, Skillsoft enables organizations to unlock the potential in their best assets – their people – and build teams with the skills they need for success. Empowering 36 million learners and counting, Skillsoft democratizes learning through an intelligent learning experience and a customized, learner-centric approach to skills development with resources for Leadership Development, Business Skills, Technology & Development, Digital Transformation, and Compliance.
Skillsoft is partner to thousands of leading global organizations, including many Fortune 500 companies. The company features three award-winning systems that support learning, performance and success: Skillsoft learning content, the Percipio intelligent learning experience platform, which offers measurable impact across the entire employee lifecycle. Learn more at www.skillsoft.com.
Thank you for taking the time to learn more about us.
If this opportunity intrigues you, we would love for you to apply!
NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Skillsoft does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Skillsoft employee or hiring manager in any form without a signed Skillsoft Employment Agency Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.
Skillsoft is an Equal Opportunity-Affirmative Action Employer: It is the policy of Skillsoft (US) Corporation to provide equal employment opportunities to applicants and employees without regard to race, color, national origin, citizenship, religion, sex, sexual orientation, age, marital status, disability (mental or physical), protected veteran status, genetic information or any other class protected by law.
