The Freelance Account Manager at Klick will manage client relationships in the healthcare sector, ensuring project execution, budget management, and collaboration across teams. Responsibilities include enhancing client outcomes, articulating brand objectives, and maintaining high client satisfaction. The role demands excellent communication skills, a solid understanding of healthcare regulations, and a strategic approach to client services.
By helping deliver on new client work, you will be one of the first people to get the French office up and running at Klick. There’s just so much more opportunity and support here than you’re used to. We have no big network issues, no posturing, no politics, and no BS. You’ve never worked with a team like this.
You will deliver fantastic work to your healthcare clients. Why? Your team. You’ll partner across crafts to deliver outstanding creative, activation, tech enablement and more. We’re looking to you to extend and build the high-performing, people-first Klick culture in your region, which also means ensuring the culture is authentic to your part of the world.
At all levels within Client Services, you have a tremendous amount of ownership and autonomy to do what’s right for our clients. We are highly empathetic, and highly competitive. We are always looking for the win/win, and we play as hard as we work.
Management and Execution
- Collaborate with your team to ensure precise project execution, guaranteeing adherence to processes and regulatory requirements.
- Meet challenging deadlines while maintaining meticulous attention to detail and a commitment to flawless execution to consistently exceed client expectations.
- Review and manage project budgets with your expert direction to achieve success.
- Collaborate with cross-functional teams in the delivery of launch programs.
- Maintain an action and solution oriented approach at all times.
- Ensure that all communications reflect Klick Health standards and contribute to a positive client experience.
- Thoroughly grasp clients, industry dynamics, competitors, key drivers, and the evolving business environment.
- Diligently search for opportunities to enhance our clients’ business outcomes, persistently striving to deliver exceptional value.
- Precisely articulate clients’ brand objectives, ensuring they seamlessly integrate into our strategic recommendations.
- Play an integral role in shaping the account plan for each client, contributing valuable insights and strategic direction.
Experience
- 4+ years client services experience in the advertising industry.
- 1+ Years pharmaceutical/healthcare advertising experience.
- Comfortable managing between 2-3M in client business.
- Experience participating in brand planning. Launch experience is a plus.
- Intake of new client opportunities and brief coordination.
- Setup, lead and run client meetings, provide follow-up and recap notes.
- In partnership with Project Management, review and create scopes of work.
- Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively.
- Maintain and grow client relationships at the Product Manager and Associate Director level.
- Exceptional presentation and communication skills.
- Full understanding of marketing communications and regulations of the pharmaceutical/healthcare industry.
- Comfort and enthusiasm for integrating AI into your work
- University degree required, MBA a plus.
Requirements
- Travel: As need travel to client
- Valid passport is required.
- Comfort with and enthusiasm for integrating AI into your work.
#LI-Hybrid #LI-AS1
Top Skills
AI
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