The Fraud Risk Strategy Lead develops fraud detection strategies, manages fraud risk assessments, and collaborates with teams to enhance fraud prevention.
Hi, we’re MoonPay. We’re here to onboard the world to the decentralized economy.
Why?
Because crypto and blockchain aren’t just technologies—they’re tools for global financial empowerment. They give people control over their money, their digital assets, and their future, unlocking opportunities that traditional systems have kept out of reach.
What we do
At MoonPay, we’re building the infrastructure that powers this new financial system. We make it easy for anyone, anywhere, to buy, sell, and trade crypto using everyday payment methods like cards, Apple Pay, PayPal, Revolut and Venmo. We provide simple tools to send, receive, and manage stablecoins, so anyone can participate in the crypto economy confidently.
Trusted by nearly 30 million customers and over 500 companies, our secure, enterprise-grade platform is driving mainstream crypto adoption worldwide.
We collaborate with innovative brands and projects to build secure, scalable solutions for a blockchain-powered future. And we’re committed to doing it right—fully licensed in the U.S. and regulated across the UK, EU, Canada, and Australia—because trust and compliance are non-negotiable.
But we’re just getting started. We’ve launched a consumer app that makes crypto accessible, intuitive, and usable for everyone, and it’s growing fast. We’re iterating every day to make it the best it can be.
If you believe financial freedom should be for everyone—if you believe in building a fairer, more open financial system—we want you with us. To build systems that benefit all, we need contributions from all, regardless of background.
Come build the future of payments and the decentralized economy with MoonPay. Let’s make financial freedom and autonomy the new normal.
🌍 Location supported
This role can be performed in London or remotely from the United Kingdom, Portugal, Spain, or South Africa.
🌔 About the Opportunity
As a Fraud Strategy Lead, you will play a key role in safeguarding the integrity of MoonPay’s platform and clients by identifying and mitigating fraud risks across our suite of products and services. You will be responsible for developing and enhancing fraud detection and risk mitigation strategies, with a focus on identity fraud, payments fraud, account takeover (ATO) and fraud incident investigation, all while ensuring that decisions are based on robust analytics and large-scale data sets.
Using data-driven insights, you will develop a deep understanding of MoonPays fraud prevention capabilities and collaborate with cross-functional teams including data science, security, compliance, product, and engineering to implement effective solutions.
This is an excellent opportunity to leverage your expertise in risk management and fraud prevention to drive strategic and impactful results, and grow your career in a fast-paced, dynamic environment.
🚀 What you will do
* Develop in-depth knowledge of MoonPay’s data sources, user behaviour and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy;
* Provide Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met;
* Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business;
* Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy;
* Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud;
* Assist in the development of new tools for uses in fraud detection and prevention;
* Assist in key vendor management activities across Trust & Safety;
* Build out a robust governance framework to oversee the high impact, operational activities within Trust & Safety;
* Work effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner;
* Champion fraud awareness across MoonPay and create a trusted network of peers across the company;
🧑🚀 About You
* At least 6 years of fraud management experience in fraud and risk in payments, crypto, e-commerce, or related industries;
* Expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments and e-commerce;
* Strong understanding and ability with SQL and business analytics tools (e.g. Looker, Tableau etc);
* Must have strong decision making ability and be self-disciplined;
* Experience working with technology teams to design and implement fraud solution;
* Demonstrated strategic thinking and cross-functional influence, with the tenacity to keep issues top of mind with relevant stakeholders;
* Ability to prioritize incoming escalations and requests appropriately using clear communications;
* An independent problem solver, able to work autonomously, capable of taking on loosely defined problems and translating complex thinking into practical application for diverse audiences;
* A communicative person who values building strong relationships with colleagues and partners and enjoys mentoring and sharing their experience with others;
* Comfortable working fluently in English, both written and spoken;
* Trustworthy character;
* BSc, MSc or equivalent, preferably in Law, Computer Science, Criminology, Physics, Econometrics, or comparable;
* Strong interest in crypto and payments.
We’re looking for people who live our core values, those who strive for excellence and want to leave a lasting legacy on the global financial system. Our values:
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
What’s in it for you
💰Competitive salary package
🤝 Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
📈 Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
🏝 Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
🌍 Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
🩺 Private Healthcare benefits: To protect you and your loved ones
🍼 Enhanced parental leave: So you can spend more time with your loved ones without a second thought
📚 Annual training budget: We support your training journey every step of the way
🪑 Home office setup allowance: Create the home office of your dreams
👛 Remote working allowance: Those working fully remotely get a little extra for utilities
💰 Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
💰 Employee referral programme: Great people know great people, refer them to receive 10K in USDC
✈️ Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
🚀 Working in a disruptive and fast-growing company where excellence is rewarded
What’s it like to work at MoonPay?
At MoonPay, you’ll work alongside driven, resourceful people who are passionate about excellence in everything they do. Kaizen is more than just a saying here, it’s a mindset. We encourage you to think big, take risks, and push the boundaries of what’s possible, knowing you have the support of a team that wants to see you grow. We’re listed in the Sunday Times best places to work guide and consistently strive to provide an environment where everyone feels they can their best work.
Whether you’re remote or collaborating with teammates around the world, you’ll find opportunities here to do the best work of your career while shaping the future of the decentralized economy.
Commitment To Diversity
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.
Top Skills
Looker
SQL
Tableau
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