The Fraud Risk Strategy Lead develops fraud detection strategies, manages fraud risk assessments, and collaborates with teams to enhance fraud prevention.
About MoonPay 🌖💸
Hi, we’re MoonPay. We’re here to onboard the world to Web3.
Why? Because we think Web3 is a unique and democratising technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.
What we do
We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 30 million people around the world now trust our products — just take a look on Trustpilot.
We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.
But that’s not all. We have also built our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, and we're working hard to continually improve it and to strive for perfection.
So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.
🌍 Location supported
This role can be performed in London or remotely from the United Kingdom, Portugal, Spain, or South Africa.
🌔 About the Opportunity
As a Fraud Strategy Lead, you will play a key role in safeguarding the integrity of MoonPay’s platform and clients by identifying and mitigating fraud risks across our suite of products and services. You will be responsible for developing and enhancing fraud detection and risk mitigation strategies, with a focus on identity fraud, payments fraud, account takeover (ATO) and fraud incident investigation, all while ensuring that decisions are based on robust analytics and large-scale data sets.
Using data-driven insights, you will develop a deep understanding of MoonPays fraud prevention capabilities and collaborate with cross-functional teams including data science, security, compliance, product, and engineering to implement effective solutions.
This is an excellent opportunity to leverage your expertise in risk management and fraud prevention to drive strategic and impactful results, and grow your career in a fast-paced, dynamic environment.
🚀 What you will do
* Develop in-depth knowledge of MoonPay’s data sources, user behaviour and products and services to gain insights into fraud patterns and assist in building out the Trust & Safety strategy;
* Provide Fraud subject matter expertise on new market launches, new products and services and new payment methods to ensure that fraud mitigation requirements are met;
* Set up and own a Fraud Risk Management program conducting regular fraud risk assessments, reporting high impact findings to key stakeholders across the business;
* Define and monitor key fraud metrics to understand the root causes of fraud and inform product and engineering roadmaps and ultimately, the long term Trust & Safety strategy;
* Provide reporting to senior management that highlights trends in refunds, chargebacks, and emerging fraud;
* Assist in the development of new tools for uses in fraud detection and prevention;
* Assist in key vendor management activities across Trust & Safety;
* Build out a robust governance framework to oversee the high impact, operational activities within Trust & Safety;
* Work effectively with team members and leadership by fraud strategy and sharing ideas and knowledge in a constructive and positive manner;
* Champion fraud awareness across MoonPay and create a trusted network of peers across the company;
🧑🚀 About You
* At least 6 years of fraud management experience in fraud and risk in payments, crypto, e-commerce, or related industries;
* Expert knowledge of fraud, financial crime, and regulatory changes across crypto, payments and e-commerce;
* Strong understanding and ability with SQL and business analytics tools (e.g. Looker, Tableau etc);
* Must have strong decision making ability and be self-disciplined;
* Experience working with technology teams to design and implement fraud solution;
* Demonstrated strategic thinking and cross-functional influence, with the tenacity to keep issues top of mind with relevant stakeholders;
* Ability to prioritize incoming escalations and requests appropriately using clear communications;
* An independent problem solver, able to work autonomously, capable of taking on loosely defined problems and translating complex thinking into practical application for diverse audiences;
* A communicative person who values building strong relationships with colleagues and partners and enjoys mentoring and sharing their experience with others;
* Comfortable working fluently in English, both written and spoken;
* Trustworthy character;
* BSc, MSc or equivalent, preferably in Law, Computer Science, Criminology, Physics, Econometrics, or comparable;
* Strong interest in crypto and payments.
Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…
B - Be Hungry
L - Level Up
O - Own It
C - Crypto Curious
K - Kaizen
MoonPay Perks
Equity package 📈
Unlimited holidays 🏝
Paid parental leave 🍼
Annual training budget 💻
Home office setup allowance 🪑
Monthly budget to spend on our products 💰
Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪
Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.
Please let us know if you require any accommodations for the interview process, and we’ll do our best to provide assistance.
Commitment To Diversity
At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.
MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.
Please be aware that MoonPay does not request an AI-led interview without seeing a recruiter or team member from MoonPay on video call. We won't ask for your personal identification documents or any money from you during your interview process with us. Be fraud smart! If you receive an email - claiming to be from MoonPay - but from an email address ending in anything other than @moonpay.com, please be aware that this is not us.
Top Skills
Looker
SQL
Tableau
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