We’re looking for a high-performing individual to join our Fraud Analytics function, to help us prevent and detect fraud and scams across Nationwide’s portfolio. In this role, you’ll work across the full analytics landscape and partner with stakeholders from across the business to design, develop, and implement meaningful fraud reporting and Management Information (MI). You’ll play a key role in transforming our existing suite of reports and delivering actionable insights that directly support fraud prevention.
To thrive here, you’ll bring a logical, solutions-focused approach to problem-solving, along with strong organisational skills that enable you to manage your workload and prioritise effectively. You’ll be confident communicating with stakeholders at all levels, able to influence and challenge constructively, and comfortable explaining technical concepts in a clear and accessible way.
Collaboration is essential, and you’ll work closely with colleagues across our Economic Crime department and the wider business. While experience matters, what’s just as important is having an open mind, a collaborative mindset, and the drive to learn, grow, and succeed.
This is an 18-month Fixed Term Contract.
At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be twice a year. If your application is successful, your hiring manager will provide further details on how this works.
If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.
Responsibilities
What you’ll be doing
You’ll use your technical and analytical skills to support the wider analytics team by creating and delivering insightful, actionable fraud analysis that helps mitigate financial loss and monitor performance. Alongside this, you’ll respond to ad hoc information requests from regulators and stakeholders across the business, giving you exposure to a wide range of work. You’ll be involved in every stage of the reporting lifecycle, from gathering requirements and development & testing, right through to deployment & delivery, playing a vital role in shaping high-quality outputs.
To succeed, you’ll bring demonstrable experience in coding languages and the ability to write code from scratch based on business needs, whether that’s SQL, SAS, Python, or work within Databricks. Any coding capability is a real advantage. You’ll also have experience using visualisation tools such as Power BI or Tableau, along with an understanding of best practice in how to present data in a way that is clear, meaningful, and accessible.
About you
As a minimum requirement, you’ll need:
- Demonstrable experience in coding languages, with the ability to write code from scratch to meet business needs (e.g., SQL, SAS, Python), showing confidence in working with data in a hands-on, practical way
- Experience using visualisation tools such as Power BI or Tableau, with an understanding of best practice in presenting data clearly and meaningfully
- Proven experience developing fraud analyses, turning complex datasets into actionable insights that support effective decision‑making
- Exceptional attention to detail, with a forensic approach that ensures accuracy and reliability in all outputs
- A logical, solutions-focused mindset, able to assess problems in a fraud environment and confidently recommend well-reasoned improvements
- Strong analytical capability, with the ability to interpret complex fraud data, spot emerging trends, and communicate findings clearly to a range of stakeholders
- A positive change mindset, bringing experience of leading or supporting process improvements, and a willingness to challenge how things are done for the better
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
Qualifications
The extras you’ll get
There are all sorts of employee benefits available at Nationwide, including:
25 days holiday, pro rata
Access to private medical insurance
A highly competitive pension to help you build a strong foundation for retirement
Access to an annual performance-related bonus
Training and development to help you progress your career
A great selection of additional benefits through our salary sacrifice scheme
Life assurance to provide peace of mind for you and your loved ones in the event of your death
Wellhub – access to a range of free and paid options for health and wellness
Up to 2 days of paid volunteering a year
Banking – but fairer, more rewarding, and for the good of society
We forge our own path at Nationwide.
As a mutual, we’re owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don’t see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.
If you’re inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you’re one of us.
At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community, we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.
We are purpose-driven. Uncompromisingly customer. Unstoppably Nationwide.
What to do next
If this role is for you, please click the ‘Apply Now’ button. You’ll need to attach your up-to-date CV and answer a few quick questions for us.
We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.
