Semtech’s Wireless Applications team is a group of passionate and talented engineers tasked with developing and delivering industry-leading cellular Internet of Things (IoT) solutions. We enable our customers and partners to achieve a new standard of IoT product performance, and we have a versatile and exceptionally talented team of individuals to make this vision a reality!
Job Summary
The Field Applications Engineer (FAE) position supports pre and post-sales activities for our cellular IoT solutions portfolio with the Regional Sales Managers (RSMs), encompassing technical support for qualified opportunities, product/solutions training, and seminars for distributors, sales reps, and customers. Strong presentation skills, solid wireless technical knowledge, initiative, and a business sense of urgency are critical to speeding up the sales cycle. Our FAE engagement model spans the complete customer lifecycle, from onboarding through maturation to offboarding.
Responsibilities
Provide pre and post-sales support to technical inquiries through Regional Sales Managers (RSMs) for wireless IoT products, including cellular, LoRa, GNSS and short-range radio
Make sales calls with RSMs in the Western and Central US market
Recommend products, services, and general application guidelines based on customer requirements
Set strategies to combine technology that will result in helping RSMs to close sales
Responsible for customer, distributor, and partner training and product demos
Assist in qualifying customer reference designs on hardware and application scripting
Provide technical responses to RFIs and RFPs using Semtech products and services
Develop training materials and application notes for IoT products
Conduct application demonstrations for seminars, trade shows, and key customers
Provide constant feedback to product management for new product development
Communicate module field failures to design and development and assist with problem resolution
Set expectations on the product roadmap, carrier, and type approval certifications
Minimum Qualifications
Bachelor of Electrical Engineering, Bachelor of Computer Engineering, Bachelor of Computer Science, or equivalent
5+ years’ experience in wireless telecommunications
Strong technical knowledge of cellular systems
Excellent communication, interpersonal, and presentation skills
Highly self-motivated and autonomous
Desired Qualifications
Knowledge and experience in the IoT marketplace
Professional background Cellular/LoRa protocols
Hardware design skills
Embedded application/software design experience
Microprocessor integration
Knowledge of networking protocols (IP, TCP, Ethernet, IP Addressing, Subnetting, DNS, security)
Project Management skills to be able to prioritize time and resources to meet customer timelines and complete equipment certifications
Location
Remote - Western USA, Pacific Northwest USA, Southwest USA or Central USA
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
A reasonable estimate of the pay range for this position is $91,000-$169,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education, and experience, as well as job location and the value of other elements of an employee’s total compensation package.
