The role involves reviewing, editing, and improving machine-translated customer service content for accuracy and natural language while adhering to project guidelines.
We are looking for experienced language professionals to support an ongoing project focused on reviewing and refining English (United Kingdom) customer service content. This role involves improving machine-translated materials to ensure accuracy, natural language, and alignment with project guidelines.
What you’ll do
Edit and review machine-translated customer service content with a high level of accuracy and consistency.
Evaluate MT output quality and apply severity ratings when required, following project guidelines.
Produce high-quality human translations as reference data for model training and quality evaluation.
Follow provided style guides, tone rules, and terminology requirements.
Identify and report recurring MT quality issues and batch-level trends.
Project details
Language: English (United Kingdom)
Content type: Customer service content (general)
Project duration: OngoingThis role involves intermittent work, with tasks assigned on an ad hoc basis throughout the year depending on client needs. Volumes and timing may vary.
Hourly rate: $29.49
Requirements
- Native proficiency in English (United Kingdom) and strong English skills.
- Experience in translation, localization, or MT post-editing.
- Familiarity with machine translation quality evaluation and error identification.
- Strong attention to detail and a quality-focused mindset.
- Ability to work independently in an online environment.
Top Skills
Localization
Machine Translation (Mt)
Translation
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead presales technical efforts by designing custom Moveworks solutions, building proofs-of-concept, running customer workshops, enabling presales teams, and coordinating cross-functional projects to win enterprise clients.
Top Skills:
Moveworks,Itsm,Erp,Hcm,Crm,Rest Apis,Python,Java,Javascript,Powershell,Bash,Linux,Windows,Command-Line Tools,Conversational Ai
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead value-based discovery and quantification efforts with enterprise customers, build ROI/TCO models, advise on deal strategy, create executive-facing value narratives, and scale value-selling assets across GTM teams to drive new contract value and long-term partnerships.
Top Skills:
Microsoft Excel,Google Sheets,Microsoft Powerpoint,Google Slides,Agentic Ai,Llms,Generative Ai,Machine Learning,Analytics,Servicenow,Moveworks
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Lead pre-sales technical engagements for MoveWorks/ServiceNow: run discovery workshops, deliver demonstrations, align solutions with customer needs, build strategic account programs, provide product feedback, and support sales pipeline and marketing events.
Top Skills:
Servicenow,Moveworks,Ai,Cloud Software
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
