InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe’s leading out-of-home (OOH) e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska.
InPost provides delivery services through a network of over 64,000 Automated Parcel Machines (APMs) and more than 30,000 pick-up and drop-off (PUDO) points across nine European countries: Poland, the United Kingdom, France, Italy, Spain, Portugal, Belgium, the Netherlands and Luxembourg, alongside to-door courier and fulfilment services for ecommerce merchants.
InPost’s extensive OOH network supports rapidly growing parcel volumes across its markets, with 1.4 billion parcels delivered in 2025. Its locker solutions offer consumers a delivery option that is cheaper, more flexible and convenient, environmentally friendly and contactless. As a leading OOH logistics provider, InPost is recognised for transforming parcel delivery economics in Europe, appealing to both consumers and merchants through its flexible, technology-driven solutions.
Job DescriptionWe are looking for an experienced Engineering Manager to help us build a new, strategic CRM capability from the ground up. The platform will be a core tool supporting InPost's international expansion.
Your role:
- Build and lead a newly formed engineering team
- Own the full lifecycle of platform: from initial scoping and roadmap definition through architecture, delivery, and continuous improvement
- Establish strong working relationships with business stakeholders across all European markets, co-creating the solution together with local teams
- Provide technical leadership and set engineering standards for the Dynamics environment
- Communicate progress, risks, and roadmap updates to a broad set of business stakeholders across multiple markets
- Continuously improve delivery processes, team rituals, and ways of working as the team scales
Must have:
- 6+ years of experience in software development
- 2+ years of experience in engineering people leadership
- 2+ years of experience in project or delivery management
- Hands-on experience with Microsoft Dynamics 365 (Sales, Field Service, or related modules), including development using underlying technologies such as C#, JavaScript, or TypeScript; familiarity with other CRM ecosystems (Pipedrive, Hubspot, SAP, or similar) is welcome
- Proven ability to build teams from scratch and lead through ambiguity and organisational change
- Demonstrated experience managing or closely collaborating with external vendors or agency partners
- Strong stakeholder management skills, ideally in international or multi-market environments
- Product mindset with end-to-end ownership and ability to drive outcomes without a fully-staffed structure around you
- Very good command of English (B2+) in speech and writing
- Bachelor's degree in Computer Science, Software Engineering, IT, or a related field
- Proficiency in leveraging AI tools and large language models (e.g., GitHub Copilot, ChatGPT, Claude) to enhance productivity and solve complex problems
- Ability to critically evaluate AI-generated outputs and apply them responsibly within professional workflows
Nice to have:
- Cloud certifications
- Experience with enterprise integrations and legacy system migrations
- Exposure to security, compliance, or regulatory environments across European markets
Why InPost?
- An international, cross‑functional environment with experienced engineering leaders.
- The opportunity to work on products used by millions of users across Europe.
- Real ownership and influence over teams, technical direction, and long‑term solutions.
- Flexible working model with remote options in Poland.
- A strong engineering culture focused on quality, collaboration, and impact.
- We offer a B2B contract.
