At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.
Department OverviewThe Software Enterprise Deployment and Integration team delivers solutions to the public safety sector. We are committed to providing technology and tools that will allow customers to focus on their mission and enable them to respond faster with smarter and safer decisions. The Director leads the Project Management and Solution Integration team, delivering NextGen 9-1-1 projects to our public safety customers. The projects contained in the NextGen 9-1-1 portfolio include large Statewide, Regional, and major Municipal Public Safety Applications, including ALI Location Services, Emergency Call Handling, and next-generation 911 Core Routing solutions.
Job Description
Note: Candidates may reside anywhere in the US with access to a major airport.
Overview:
This is a leadership position responsible for Project Managers fulfilling customer contracts by delivering NextGen 9-1-1 Location, Routing, and Call Handling solutions. The role requires the leader to stay current on industry developments and understand the competitive and economic environment in which the organization operates. They must come up with ideas that are outside the norm, identify and question assumptions, challenge conventional thinking, and be confident in leading the business in new directions. The Director openly collaborates within their team and other departments to accomplish organizational goals, ensuring all teams succeed. They provide clear and consistent feedback, encouragement, and development guidance, evaluating individual performance regularly based on clearly communicated goals and objectives. They are energized in the face of challenges, make bold moves, and take calculated risks, challenging the organization and people to be the best they can be. The Director can cut to the heart of complex situations to achieve clarity and base judgment on facts without undue deliberation. This leader anticipates and responds to customer needs by seeking and acting on their feedback and ensuring that the staff values the customer’s perspective.
Scope of Responsibilities/Expectations:
Demonstrates a clear conviction to Motorola Solutions' Code of Business Conduct by delivering on all promises and integrating integrity into all actions.
Builds sustainable customer relationships, actively seeking feedback and acting upon that input. They are highly customer-focused.
Assess the capability of staff/coworkers and build diverse, multi-talented teams.
Prioritizes, organizes, and coordinates work activities to complete work efficiently; uses financial information for planning purposes, foresees potential obstacles and creates plans to meet business objectives.
Makes timely decisions and focuses on high-value, customer-focused objectives.
Demonstrates a track record of using discretion wisely when making decisions; understands when critical decisions are required and challenges the organization to make them.
Assesses the capability of staff and provides equitable development opportunities to build the skills, abilities, and experience necessary for success.
Provides opportunities for people to take responsibility, develop expertise, take on new challenges, make decisions, and act independently.
Holds everyone accountable for their responsibilities, including self, and takes action when performance does not meet expectations.
Coaches and encourages ownership, risk-taking, and innovation to maximize value to the customer.
Displays skill in communicating constructively through a variety of modes. Has excellent communication skills (written, oral, and presentation)
Highly effective working relationships with suppliers, distribution channels, customers, and co-workers.
Provides strategies and solutions that recognize the interrelationships among business units, activities, processes, and/or outcomes.
Seizes opportunities to improve business processes and results significantly. Produces work of exceptional quality.
Desired Background/Knowledge/Skills:
Bachelor's degree and 10+ years of experience or 15+ years of experience managing complex deployments and/or software application deployments in a Public Safety environment is preferred.
Experience with delivering NextGen 9-1-1 Location, Routing, and Call Handling solutions is a strong plus.
Established relationships with the State & Local Government and Public Safety market with demonstrated participation in industry groups (APCO, NENA, IACP, PMI, etc) is desired.
Contributor to policy decisions about the NextGen 9-1-1 solutions, associated processes, methodologies, tools, and techniques.
Demonstrated experience participating across the value chain; Opportunity development, Sales, Product, Delivery, Support, and ongoing Operations desired.
Expert in project management methodologies, approaches and their broad application to diverse customer environments.
Ability to influence others at all levels, including those not under direct control.
Leader and role model to other Project Management professionals.
Project management skills: ability to prioritize and meet deadlines.
Ability to assess skills and evaluate the performance of engagement or project teams/members.
Understands organizational resources, priorities, needs, and policies.
Acute business acumen and judgment. Expert business problem-solving skills.
Ability to work collaboratively and build relationships with other professionals, customers, and third parties.
Continually develops skills and knowledge. Role model for others.
Coordinates activities and direction through highly matrixed relationships.
PMP and/or Certified Associate in Project Management (CAPM) strongly desired.
Demonstrated experience establishing and maintaining relationships with high-level customers.
Ability to work independently and maintain accountability to management.
Exceptional negotiation skills and supplier relationship management..
Extensive expertise in product, technology, service, strategy, and business complexities.
Demonstrated ability to interface with senior leadership, key internal/external organizations, and governmental bodies.
Directly manages development costs, cost of capital, and cost allocations for programs directly tied to significant future revenue.
Demonstrated ability to travel extensively (50%>).
#LI-AB1 #LI-REMOTE
Target Base Salary Range: $145,500.00- $272,800.00 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
Basic Requirements
Bachelor's Degree in a technical or business discipline and 10+ years of project management or similar business experience and 8+ years of experience in a people management position.
Or 15+ years of project management and people management experience or similar business experience.
Legal authorization to work in the U.S. indefinitely is required. Please note that employer sponsorships for work permit is not available for this position.
Travel RequirementsOver 50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
- and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
