Who We Are
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview:
Verra Mobility’s Commercial Services business unit is seeking a dynamic and experienced Director of Human Resources to lead the HR function for its European business. This role is based in Amsterdam and is a key member of the cross-functional European Management team that spans about 10 different countries with around 80 employees. The Director, Human Resources will play a critical role in providing thought partnership for the Management Team members as well as shaping and executing HR strategies for the European-based population that support our business objectives and foster a positive and productive work environment. This role has a matrixed reporting relationship between the Commercial Services VP, Human Resources and the GM, Europe and has an HR Generalist role reporting into it that is also based in Amsterdam.
Essential Responsibilities:
· Strategic HR Leadership: Develop and implement HR strategies aligned with the business goals and objectives of the European operations.
· Talent Management: Oversee talent development and retention programs to ensure the business attracts, develops, and retains top talent.
· Employee Relations: Foster a positive work environment through effective employee relations practices, conflict resolution, and employee engagement initiatives.
· Performance Management: Manage performance appraisal processes to drive high performance and continuous improvement.
· Compliance: In partnership with Legal, ensure compliance with local labor laws and regulations across all European countries.
· Compensation and Benefits: In partnership with Corporate Total Rewards, help manage competitive compensation and benefits programs that attract and retain employees.
· HR Policies and Procedures: In partnership with Corporate HR and Legal, implement, and maintain HR policies and procedures that support the business and comply with legal requirements.
· Diversity and Inclusion: Promote diversity and inclusion initiatives that create an environment that enables everyone to perform at their best.
· HR Metrics and Reporting: Utilize Lean problem-solving methods, metrics, and analytics to inform decision-making and provide insights to the management team.
· Cross-Functional Collaboration: Work closely with other members of the European management team, including being a proactive thought partner, to support business initiatives and drive organizational success.
Qualifications:
· Influencing: Experience working with and influencing business leaders, including consulting on employee relations, leadership development, change management, and related strategies preferably for 5 or more years.
· Broad HR Experience: Has experience working within an HR Business Partner model that requires working knowledge, and a broad understanding, of many technical HR fields such as talent, total rewards, employee relations, compliance, etc.
· Data-Driven Decision Making: Strong analytical, problem-solving, and decision-making skills aligned to lean principles and methods.
· Delivery Agility: Flexible work style and approach based on client needs/style and HR partnership.
· Business Acumen: Strong business acumen and ability to build relationships across geographies, job levels, and functions.
· Business Agility: Strong mindset for continuous improvement and meeting or exceeding client expectations.
· Project Management: Proven project management and operations skills with demonstrated ability to manage global projects and initiatives.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
- Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
- Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
- Lead with Grace. We express humility and compassion, and we are authentic and candid. Our employees demonstrate self-awareness, care for others, instill trust, and communicate effectively.
- Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
