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Kyriba

Director, External Communications

Posted 3 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in UK
Senior level
Remote
Hiring Remotely in UK
Senior level
Lead global PR program, establish Kyriba as a thought leader in financial technology, develop media strategies, manage crisis communications, and enhance corporate communications. Collaborate internally and with agencies to ensure impactful storytelling and branding across all channels.
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Dream Big.  Go Beyond. Be Unstoppable.
 

About Us

Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury, payments, and risk management solutions. We serve 3,000+ customers worldwide, managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.


We're on a mission to become the most sought-after cloud technology company globally.  We think big, innovate relentlessly, and challenge the status quo every day. If you are a problem-solver who’s ready to push boundaries and achieve more than you thought possible-you'll find an exceptional career within an extraordinary business.

** Ideal candidate will be commutable to London/Staines 2x per week **

About the Role

We are seeking an experienced Director of External Communications to lead and scale our global PR program while establishing Kyriba as a thought leader in the financial technology and treasury management space. Based in the UK, you will build and execute comprehensive external communications strategies that elevate our brand across corporate announcements, customer success stories, and thought leadership initiatives. This role requires a strategic storyteller who thrives on stakeholder collaboration and can partner with our PR agency to maximize impact across all channels.

 

Key Responsibilities

 

Global PR Program Leadership

  • Build and execute a comprehensive global PR strategy that positions Kyriba as the category leader in treasury and liquidity management solutions

  • Develop proactive media strategies for corporate milestones, product launches, customer wins, and company news

  • Cultivate and maintain relationships with tier-1 and industry-specific media, journalists, and editors across key markets

  • Lead crisis communications planning and reputation management across all external touchpoints

Kyriba TV Development & Content Strategy

  • Establish and launch Kyriba TV as a flagship content platform for video thought leadership, customer stories, and industry insights

  • Define content pillars, production workflows, and distribution strategies to maximize reach and engagement

  • Partner with internal subject matter experts to create compelling video content that demonstrates Kyriba's expertise and innovation

  • Measure performance and iterate on content strategy based on audience engagement and business impact

Corporate Communications

  • Lead external storytelling for corporate announcements including funding, partnerships, acquisitions, and strategic initiatives

  • Create press release frameworks and approval processes that ensure consistency and quality across all announcements

  • Coordinate timing and messaging across corporate, product, and customer news to maximize media impact

Content Messaging & Internal Collaboration

  • Partner with Product Marketing, Sales, Customer Success, and Product teams to align external messaging with business priorities

  • Enhance messaging frameworks that translate technical capabilities into compelling business narratives

  • Act as a trusted advisor to executives and department leads on external communications best practices

  • Ensure consistency of voice and narrative across all customer-facing content and channels

Stakeholder Management & Executive Communications

  • Coach C-level executives and senior leaders on media engagement, speaking opportunities, and thought leadership positioning

  • Manage cross-functional stakeholder relationships to gather insights, align priorities, and execute integrated campaigns

  • Build internal communications processes that keep stakeholders informed and engaged in PR activities

  • Navigate competing priorities and deadlines while maintaining strong working relationships across the organization

PR Agency Partnership & Elevation

  • Manage and elevate the performance of external PR agency partners to drive greater strategic value

  • Set clear KPIs, provide strategic direction, and hold agencies accountable for results

  • Identify opportunities to expand agency scope beyond traditional media relations (e.g., influencer engagement, community building, analyst relations)

  • Optimize agency investment through performance monitoring and strategic reallocation of resources

Thought Leadership Development

  • Position Kyriba executives as trusted voices on treasury management, financial technology, and industry trends

  • Secure speaking opportunities at premier industry conferences, webinars, and roundtables

  • Develop bylined article and contributed content programs for tier-1 business and trade publications

  • Build a thought leadership content calendar aligned with industry events, market shifts, and company initiatives

 

Qualifications & Experience

  • 10+ years in corporate communications, public relations, or external communications roles within B2B technology, SaaS, or financial services

  • Proven track record building and scaling global PR programs from the ground up

  • Strong media relationships across UK, European, and global business and technology press

  • Experience creating and managing video content programs or branded content platforms

  • Demonstrated ability to translate complex technical products into compelling business stories

  • Exceptional stakeholder management skills with experience influencing and advising senior executives

  • Experience managing external agencies and vendor relationships with a focus on performance and accountability

  • Strategic thinker with strong execution skills and attention to detail

  • Excellent written and verbal communication skills with the ability to craft narratives that resonate across audiences

  • Self-starter who thrives in fast-paced, high-growth environments

Desired Attributes

  • Experience in fintech, enterprise software, or treasury/financial management sectors

  • Track record of launching innovative content programs (video, podcasts, digital platforms)

  • Familiarity with analyst relations and participation in industry evaluations

  • Understanding of content distribution strategies across earned, owned, and social channels

  • Passion for storytelling and building brand reputation in competitive markets

Our Values Guide Everything We Do

  • Think Big & Constantly Innovate: We have the confidence to think big, embrace change, challenge the status quo, and continuously evolve - incorporating new technologies and driving industry progress.

  • Put our Customers’ Needs First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us.

  • Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions, own our decisions, and honour each other’s contributions. We empower each other through honesty, respect, trust and transparency.

  • Work as One Team: We are driven by our common goals and share in each other’s successes and failures, learning and working together as a team where everyone can bring their best selves.

  • Strive for Excellence while Having Fun: We enjoy tackling new challenges together, and revel in continuous improvement as we deliver, with ultimate professionalism, the very best for our customers, while exceeding our own expectations.

Kyriba offers a comprehensive compensation package, including a range of health, welfare and wellbeing benefits designed to support both your professional and personal life.

Kyriba believes that everyone has the ability to make an impact, and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship, and genetic information.

If you require a reasonable accommodation to complete any part of the application or interview process, or to perform essential job functions, please contact us at [email protected]. Requests will be handled confidentially and in accordance with applicable local laws.

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