Digital Collaboration Team Lead

Job Description
Digital Collaboration Team Lead
United States / London, UK / Amsterdam, NE
Monday - Friday 8:00 am - 5:00 pm
Remote
The Digital Collaboration Team Lead is responsible for guiding a globally distributed team of engineers and specialists in delivering seamless, secure, and innovative collaboration solutions across Microsoft 365 platforms. This role ensures operational excellence, drives strategic initiatives, and fosters a culture of knowledge sharing and continuous improvement.
Some things you will be doing:

• Lead and mentor a team of engineers supporting Exchange, Teams, SharePoint, OneDrive, Power Platform, and Power BI
• Oversee project execution, including migrations (e.g., EXO), licensing transitions, and collaboration tool enhancements
• Coordinate weekly and bi-weekly team meetings to align on priorities, review ticket queues, and ensure cross-functional communication
• Collaborate with stakeholders across Enterprise Technology, CRM, and Security Operations to align on goals and deliverables
• Represent the team in leadership forums and contribute to strategic planning and capability assessments (e.g., C&C Skills Matrix)
• Maintain documentation and knowledge bases to support onboarding, training, and operational continuity

What technical skills, experience, and qualifications do you need?

• 2+ years of experience leading technical teams in a digital workplace or collaboration-focused environment.
• At least 10 years of experience in Microsoft 365 services, particularly Exchange, Teams, SharePoint, and Power Platform.
• Familiarity with licensing models and governance in Microsoft 365
• Strong communication and stakeholder management skills.
• Experience with IT service management, project coordination, and cross-functional collaboration.

Preferred Attributes

• Passion for digital transformation and user-centric collaboration.
• Ability to manage ambiguity and drive clarity in fast-paced environments.

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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.
CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,
CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
We encourage candidates to apply directly to our website and not through third-party sources.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.