Lloyd’s List Intelligence has proven success across the globe with offices in APAC (Singapore, China, Hong Kong and Japan), EMEA (UK, UAE) and USA. We now look to further expand our global footprint and add a location that gives us the capability to build teams of highly talented colleagues and deliver growth in our Technology, Data and Product functions.
Role Profile
We are seeking a DevOps Engineering Lead to lead our DevOps function across a globally distributed team. This is a hands-on position: you will contribute directly to platform reliability, security and delivery while line-managing DevOps engineers and co-ordinating external contractors/partner resources. You will modernise our tooling and infrastructure, drive automation and cost optimisation on AWS, and engage directly with AWS technical contacts to validate designs and adopt best practice.
The successful candidate will work within a high-performing technology group responsible for maintaining and evolving our technical platforms, diagnosing and remediating faults, and ensuring the security of the Lloyd’s List Intelligence estate.
Key Responsibilities
Leadership and People Management
- Line-manage DevOps engineers (objective setting, coaching, performance reviews, career development).
- Day-to-day direction, prioritisation and quality oversight of external contractors and partner teams.
- Build an inclusive, collaborative culture across geographies and organisations with consistent ways of working.
- Workforce planning with the Head of Online Development (hiring, skills development, succession).
- Engage AWS solution architects and technical specialists to review architecture, cost optimisation and best-practice adoption.
Technical and Operational
- Collaborate closely with Product teams, Software and Data engineers to maintain and develop tools and infrastructure, driving innovation and optimising existing and new product value streams.
- Lead and advise on the modernisation of end-to-end ETL and real-time streaming pipelines, refining development processes and introducing relevant technologies and tools.
- Work extensively with AWS cloud platforms and tools, applying Infrastructure as Code (particularly Terraform) and prioritising both cost optimisation and secure network configurations.
- Ensure robust security by implementing and managing cybersecurity frameworks and tools to protect systems against threats.
- Apply network knowledge to optimise and secure infrastructure, ensuring efficient communication and data flow across systems.
- Implement a proactive patch management strategy to keep all systems updated with the latest security patches.
- Adhere to change management protocols and version control standards, ensuring secure code repositories and reliable backup strategies for key intellectual property.
- Build, operate and improve CI/CD pipelines; contribute to incident response, root-cause analysis and service continuity plans; define and track SLOs/SLAs with appropriate observability.
- Effectively present and explain advanced technical designs to both technical and non-technical stakeholders.
What we are looking for:
Essential
- Bachelor’s degree in software, network or cybersecurity (or demonstrable equivalent experience).
- At least 6 years’ experience in a DevOps role, including recent hands-on delivery and prior leadership/mentoring of engineers.
- Proven experience or certification in AWS.
- Proven experience in troubleshooting and debugging SQL, SNS, SQS, Kinesis, C# (.NET Core), S3, FTP, AWS Lambda; HTTP-level REST API experience (and awareness of previous standards such as SOAP).
- Proven operating system administration (Windows and Linux).
- Proven experience with networking components and systems, including web servers, firewalls and network routing.
- Familiarity with automation tooling (e.g. Jenkins) and runtime/integrated analysis/observability tooling (e.g. New Relic).
- Familiarity with best-in-class analytical capabilities and data warehousing (e.g. Redshift, OpenSearch, Athena, SQL).
- Understanding of architectural patterns for microservices leveraging relational and big-data technologies.
- Disciplined, self-starter attitude with a drive to improve systems and processes and a willingness to learn.
- Excellent documentation of processes.
- Demonstrable experience managing employees and external contractors, setting objectives and ensuring delivery.
Desirable
- Provisioning new technical assets (e.g. EC2 build), Kubernetes, Docker and associated virtualisation or containerisation technology.
- Complete familiarity with Agile development process
- Excellent documentation of processes
Our Promise to You – Benefits
- 25 Days Holiday rising to 27 after 2 years’ service
- Day off for your birthday - because you deserve to celebrate
- Life Assurance for 4 x Salary
- Company pension scheme: employee contribution of 5% basic salary, matched by an employer contribution of 5%
- Up to 4 Days Paid Volunteering per year to support causes you care about
- Additional leave for life events such as getting married or moving house
- Healthy Lifestyle Subsidy up to £250 annually
- Enhanced Family Leave including maternity, paternity, and shared parental leave
- Work from anywhere policy (up to 4 weeks per year, subject to approval) - giving you the flexibility to blend work and life on your terms
- Cycle to Work scheme
- Flexible benefits: Private Healthcare Plan, Dental Insurance, Medical Expenses Cash Plan, Health Screening, Critical Illness Cover, Employee Assistance Programme and option to purchase 3 additional days of annual leave.
We know that sometimes the 'perfect candidate' doesn't exist, and people can be put off from applying for a job if they don't fit all the requirements. If you're excited about working for us and have most, but not all, of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!
We believe strongly in the value of diversity and in creating supportive, inclusive environments where our colleagues can succeed. As such, we are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state, or local law.
Please let us know of any adjustments we need to make for you to show us your best self.
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