Sell and enroll C- and D-level retail decision makers as hosted VIP delegates, provide end-to-end VIP support (onboarding, travel, meeting scheduling), manage delegate and sponsor accounts, update CRM and pipeline reporting, outbound calling to hit activity targets, and follow up post-event to convert onsite opportunities into partnerships.
ABOUT DELIVER
DELIVER (www.deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors.
We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world.
Reports to: Delegate Director
Contract: Full Time/ Permanent
Location: Global - Full remote
ROLE SUMMARY
· Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.
· Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.
· Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI.
· Role split: 50% delegate acquisition and 50% account management (delegates & sponsors)
KEY RESPONSIBILITIES
· Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services)
· Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations
· Ensure accurate and timely update of the CRM and daily pipeline reporting
· Build and sustain long-lasting relationships with the global retail community
· Assist delegates in their travel arrangement and refund
· Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services
· Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services
· Work in partnership with the Sales team to impress our sponsors with your account management
· Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.
REQUIRED EXPERIENCE & QUALIFICATIONS
· Bachelor degree or equivalent
· 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales
· Native or bilingual proficiency in English
· At ease in international environments
· Strong communicator & people person
· Dynamic with high positive energy
· Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day
· Comfortable interacting with C&D level people with a good understanding of social etiquette
· Successful in building rapport and trust
· Results driven
· Organised and able to prioritize workload with competing priorities and deadlines
· High ability in rigorously using CRM systems (daily updates, workflows and reports)
· Experienced in using LinkedIn and B2B lead generation solutions
· High speed cable internet access in a quiet workspace
· Open and eligible to global travel several weeks per year
PACKAGE & OTHER BENEFITS
· Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more)
· Fully remote work
· 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday
· Generous annual leave policy: 40 days of holidays including bank holidays
· Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally)
· Monthly Work From Home allowance
· Pension contribution
IMPORTANT NOTE
We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements !
- Seniority Level
Associate
- Industry
- Events Services
- Employment Type
Full-time
- Job Functions
- Sales
- Business Development
- Skills
- Customer Relationship Management (CRM)
- Relationship Building
- Communication
- Cold Calling
- Interpersonal Communication
- Business Development
- Organization Skills
- Outbound Sales
- English
- Recruiting
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