Fusion Risk Management is a fast-growing, innovative company committed to fostering a supportive, inclusive environment and recognized by the Chicago Tribune and Built in Chicago for its culture!
Fusion is a leading provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management. Recognized by Gartner, Forrester, Deloitte, and more, we seek to build a more resilient world by empowering organizations to make data-driven decisions and helping them achieve greater overall resilience.
Our flagship product, The Fusion Framework® System™, delivered on the Salesforce Lightning Platform, provides companies a North Star for operational resilience. Fusion serves mid-size organizations to Fortune 50 companies across various verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, and education.
We are looking to add talented individuals to our team who are passionate about our vision to build a resilient world together and inspired by the challenge of solving key business problems. We seek can-do people who fit the culture, align with our core values, and prioritize continued personal and professional development. If this sounds like you, read on!
Core Values
Our values are at the center of our company. They are the core ethics and principles that help define our personality as an organization and help give us focus and purpose. They are overarching, building blocks of our culture and can always be used as a consistent reference point our company-wide ethics.
- Trust: Earn teammates’ trust and assume positive intent; act with integrity; respect diversity of thought, skills, and background
- Passion: Make a difference; don’t wait until you’re asked or instructed; maintain a bias to action and impact
- Collaboration: Think systematically and see your role within the bigger picture; be accountable for your part of team success; put your teammates in a position to thrive
- Customer Centricity: Demonstrate a solid commitment to customer success by providing positive and consistent customer experiences (exhibiting professionalism, patience, respect, and knowledge); Proactively engage our customer community, seek customer feedback – be open to listening – and actively incorporate the voice of the customer into daily activities
- Growth: Strive for excellence; embrace change; prioritize continuous improvement
The Data Consultant is a customer-facing expert in getting data into and flowing through the Fusion platform. You will work with customers to understand what data they have, where it lives, and how it should move into Fusion, then guide them to the right approach so they get more value from the platform.
This role pairs strong data integration skills with consulting skills. You will advise customers on data strategy, design and support the integration methods that fit their environment, and help implementation teams deliver data solutions that are reliable, secure, and sustainable. You will work closely with customers, implementation consultants, Technical Architects, Customer Success, Support, and Product, serving some of the world’s most complex and resilience-critical organizations.
- Consult with customers, engagement managers, and solution leads to understand business goals, data sources, and data quality, and recommend how to get data flowing into Fusion to drive value
- Assess customer data readiness, including source systems, ownership, quality, and refresh needs, and document a clear path from current to target state
- Advise customers on methods for getting data into Fusion, including bulk file loads, APIs, scheduled and automated integrations, and middleware or iPaaS tools, and recommend the best fit for each situation including AI.
- Design data models, mappings, and load strategies that preserve data integrity and support reporting, analytics, and downstream use cases
- Configure, build, and support integrations with customer systems, working with the customer’s technical teams as needed
- Lead data workshops and working sessions with customers, explaining options and trade-offs in clear, non-technical terms
- Troubleshoot data load and integration issues and resolve root causes with customers, Support, and Product
- Advise and mentor implementation consultants on data best practices, templates, and integration approaches
- Create repeatable data integration patterns, templates, and guides, and capture lessons learned to improve delivery across engagements
- Help customers establish data governance and ongoing data maintenance practices so their data stays accurate and current
- Share field insight with Product and Engineering to inform platform and integration roadmap priorities
- Leverage AI tools to improve efficiency in data mapping, analysis, validation, and troubleshooting, and share useful practices with the team
- Strong understanding of data integration concepts, including APIs (REST), file-based and bulk loads, ETL/ELT, data mapping and transformation, and event-driven or scheduled integrations
- Experience working with data from enterprise systems such as HR, ITSM, CMDB, GRC, finance, and risk and resilience tools
- Strong data analysis, quality, and validation skills, including the ability to identify and resolve data issues
- Working knowledge of SQL and data modeling; scripting or API tooling experience (e.g., Python, Postman) is a plus
- Consulting skills, including discovery, requirements gathering, solution recommendation, and managing customer expectations
- Strong verbal and written communication skills, with the ability to explain technical data concepts to executive and non-technical audiences
- Ability to facilitate workshops and influence customer decisions on data approach and priorities
- Strong problem-solving, organization, and project management skills, with the ability to manage multiple engagements at once
- Ability to learn a new enterprise platform quickly
- Familiarity with AI tools and a willingness to build them into day-to-day work
- Agile methodology experience (Scrum, Kanban)
- Bachelor’s degree in Information Systems, Computer Science, Data Management, or a related field, or equivalent experience
- 5+ years of experience in data integration, data management, or technical consulting, including customer-facing delivery
- Experience in enterprise B2B software or professional services environments
- Preferred: Experience with the Fusion platform, or with an enterprise SaaS platform implementation in risk, resilience, GRC, or business continuity
- Preferred: Experience with an integration platform or middleware tool (e.g., MuleSoft, Boomi, Workato, Azure Integration Services)
- Preferred: Salesforce certification (e.g., Platform App Builder or Platform Developer)
In one month, you will:
- Complete all HR and onboarding requirements
- Review recorded demonstrations and shadow colleagues to learn the role
- Begin learning the Fusion platform and the Professional Services delivery model
- Build relationships across Professional Services, Customer Success, Support, Product, and Engineering
In three months, you will:
- Understand the Fusion platform and its data import and integration options well enough to guide customers
- Support data discovery and integration planning on active customer engagements
- Begin regular working sessions with implementation consultants on data approaches
Compensation & Benefits
The annual base salary range for this position is $120,000-145,000, depending on the candidate’s experience, qualifications, and relevant skill set. This role is eligible for bonus incentives and may participate in long-term incentive programs. Fusion offers a comprehensive benefits package including medical, dental, vision, and a 401(k) plan.
Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
