D365 Technical Consultant, F&O

Duties and Responsibilities

• Understands the requirements of customers within the project and strives to deliver these consistently.
• Takes personal responsibility for the ensuring the customer’s problems are resolved.
• Takes personal responsibility for ensuring that all customers are communicated with at appropriate times throughout the problem resolution process.
• Ability to develop and maintain strong, productive relationships with customers.
• Works with customers to achieve successful result.
• To actively contribute to the development of a high performance and collaborative team environment within the business.
• Takes a proactive role in transferring knowledge and skills on the functionality of Enable products and technical solutions to other team members as required.
• Works effectively with other Enable resources and customer team members in order to reach established objectives and deadlines.
• Create Technical Design Documents based upon Functional Requirements
• Collaborate with the consultants in writing the technical design documents.
• Responsible for writing and coding individual programmes from specific design requirements and technical specifications for Enable Products.
• Draft and interpret written business requirements and technical specifications documents and report and analyse any defects.
• Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion.
• Designs, develops, modifies, de-bugs, documents and tests a range of Enable applications.
• Actively contributes to the successful implementations of proposed solutions, by completing thorough testing on the build of the solution.
• Maintains high level of technical competency, systems and industry trends.
• Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirements and ensures they successfully pass QA without reject.
• Provides technical support for the team through design and code reviews, ensuring best technical practices are applied.
• Provides technical support to customers as required.
• Works with development team to troubleshoot development environment, production environment, performance tune and optimize code.
• Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards.
• Contributes to improvement of development policies and procedures.
• Takes accountability, ownership and responsibility for delivering work in agreed timeframes and budgets.
• Support service estimations for development tasks.
• Review the design documentation and related estimations.
• Customisation of the product to meet the needs of the customer based on the specifications from the Functional Consultant.
• Integration of the solution with the customer’s legacy databases and systems
• Document custom developed functionality in accordance with documentation standards and best practices.
• Implement add-ons and code from third parties.
• Initial test of the developed functionality.
• Support integrated testing.
• Undertake additional tasks, responsibilities and ad-hoc projects as and when requested.
• Ensure all billable work is billed effectively.
• Maximizes opportunities for billable work.
• Ensure timesheets are submitted on time and accurately recorded.

Knowledge, Skills, and Abilities (KSAs)

• Proven track record in delivering outstanding technical solutions, requirements, solution design, customer presentation skills.

Required Education and Experience

• Relevant post-secondary qualification or substantial relevant work experience.
• At least 1-3 years’ experience in ERP software implementations.
• Experience in implementing system design and process improvements.
• Experience working with key customers to deliver customisation requirements.
• Requirements gathering and business analysis experience.
• Experience in Finance, Supply Chain or Manufacturing with an basic understanding of related business processes.

Preferred Education and Experience

• BS is Computer Science or similar, or equivalent experience (3+ years) in a Software Development Role
• 5+ years' experience delivering customisations for ERP platforms, with an emphasis on Finance and Operations
• 2+ years’ experience designing and architecting ERP customisations
• Experience with SQL performance tuning

Travel

• Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects, may request a higher percentage of travel, sometimes up to 50% or more.