Kraft Heinz Logo

Kraft Heinz

Customer Collaboration Manager - Discounters (Maternity Cover)

Posted 2 Days Ago
Be an Early Applicant
Hybrid
London, England
Mid level
Hybrid
London, England
Mid level
Manage supply chain for customers, ensuring high service performance, optimizing logistics, and developing relationships to enhance supply chain value.
The summary above was generated by AI
Job Description
We have an excellent opportunity available for an experienced Supply chain professional to make a difference at Kraft Heinz. The Customer Collaboration Manager position lies within the UKI Supply and Operations department.
You'll be working in a high performing team, alongside peers always trying to reach the next level. Get ready for a lot of exposure to internal senior stakeholders. You will be accountable to lead and pursue excellence in supply chain for a set of customers, developing and delivering best service at the lowest cost.
NB This opportunity is a maternity cover with ideal start date in Summer 2025.
In brief, you will be responsible for;
  • Delivering target service performance in all aspects of Service as measured by the customer, case fill rate and delivery on time and supporting the customer in securing on shelf availability for your categories.
  • Building strong internal and external relationships with our Customers, Sales, Customer Service, Demand and Operations.
  • Liaise with the Customer to optimize product replenishment and successfully enabling events (new SKUs, promotions) which require logistics support.
  • Increasing customer and Kraft Heinz supply chain value for your categories - identifying and implementing supply chain value projects, for both removing cost or enabling value creation.
  • Securing KHC's supply chain preferred supplier position for your customers and developing and maintaining key communication channels.

Qualifications
Hard Skills
  • Prior experience in customer logistics or supply chain role
  • An excellent ability to manage internal stakeholders and build lasting relationships through experience in a customer-facing role
  • Prior knowledge of ERP and demand systems
  • Strong with Excel and ideally equipped with intermediate skills in SQL, Python and/or PowerBI
  • Bachelor's or Master's Degree preferable

Professional Attributes
  • Technical mastery
    • Excellent knowledge of fast-moving supply chains models (e.g. FMCG, eCommerce, Automotive) and the levers to improve service performance. Demonstrated ability to put this knowledge into practice delivering supply chain improvement projects. Ideally you will have experience in other Product Supply disciplines - Demand Planning, Operations or Physical Distribution. Alternative relevant experience would come from Consultancy, Site Logistics or Site or Production Planning, with first-hand experience of working with multi-functional counterparts.
  • Ability to Lead
    • Your ability to influence and lead the sales organisation and the supply chain functions are vital in this role. You should be equipped with a skillset to envision and set strategic direction. You hold stakeholders accountable to meet deadlines and follow through on commitments. You have a mindset of continuous improvement and you lead the supply chain and commercial team on the journey towards perfection.
  • Build diverse, collaborative relationships
    • Co-located with a multi-functional Sales team, you will need to leverage resources across internal organisations (e.g. working with Sales on Forecast Accuracy, change management, etc); externally you will work with many functions/levels in the customer. Work with 3PL on delivery profiles, monitoring delivery on time and turnaround efficiencies.
  • Result driven
    • In developing the link between Sales and the logistics function for your categories, you will need to understand and implement the principles of Joint Value Creation and Go to Market Strategy and lead these strategies for your categories.

What we offer you
  • A meritocratic, pay for performance approach
  • A fun, collaborative office culture that celebrates good food and good times with regular events and socials
  • An active network of Business Resource Groups, sponsored by leadership, that promote education, celebration, & allyship, helping to create an inclusive work environment
  • Flexible and hybrid working approach, including ability to work from abroad
  • Family-friendly; market leading parental leave benefits & sponsored nursery scheme
  • Employee discount on Heinz products!

Wellbeing
  • Private medical cover & Digital GP
  • Comprehensive Life Assurance & Group Income Protection
  • Exclusive gym discounts & cycle to work scheme
  • Premium membership to Calm App
  • A variety of amazing sports teams & clubs!
  • 3 volunteering days per year (e.g. Soup Kitchen, Magic Breakfast)

Location(s)
London - The Shard
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Top Skills

Erp
Excel
Power BI
Python
SQL

Similar Jobs at Kraft Heinz

3 Days Ago
Hybrid
London, England, GBR
Expert/Leader
Expert/Leader
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
Develop and execute Kraft Heinz's government affairs strategy in the UK. Build relationships, manage public policy, and represent the company in legislative discussions.
21 Days Ago
Hybrid
Wigan, Lancashire, England, GBR
Senior level
Senior level
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
The Associate Senior Packaging Technologist is responsible for developing and implementing innovative packaging solutions, while managing risks and ensuring quality in a complex organization.
Top Skills: EngineeringFood TechnologyPackaging
Yesterday
Hybrid
London, Greater London, England, GBR
Mid level
Mid level
Big Data • Cloud • Food • Machine Learning • Software • Database • Analytics
The Category Development & Trade Marketing Manager will drive category insights and brand activations, focusing on relationships with national wholesalers and analyzing market data to create effective trade strategies.
Top Skills: CircanaExcelMS OfficeOutlookPowerPoint

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account