MS Companies Jobs

Customer Assistant - Operations - Braehead

MS Companies

Customer Assistant - Operations - Braehead

Posted Yesterday

Be an Early Applicant

In-Office or Remote

Hiring Remotely in United Kingdom

Entry level

In-Office or Remote

Hiring Remotely in United Kingdom

Entry level

Handles stock, deliveries, and behind-the-scenes store operations to keep merchandise available, organized, clean, and ready for customers. Uses digital tools to track deliveries and manage stock, works at a fast pace, supports colleagues across the store, and adapts to changing operational needs and shift timings. The role is physically demanding and requires applicants to be at least 18 years old.

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Work Pattern
Week 1
Monday 19:30 - 23:30
Tuesday 15:30 - 19:30
Wednesday 15:30 - 19:30
Friday 19:30 - 23:30
Saturday 13:00 - 17:00

Week 2
Sunday 09:00 - 13:00
Monday 19:30 - 23:30
Wednesday 15:30 - 19:30
Thursday 15:30 - 19:30
Friday 19:30 - 23:30

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

About Us

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.

About the Team

Retail: The sweeping innovations we’re rolling out at M&S will define a new era of retail. And we want you to help us introduce them to our customers. There’s never been a more exciting time to join M&S!

We’ve embarked on a business transformation and are looking for people who are thrilled by the challenge of introducing innovative, new experiences to the retail world – and surprising every single customer with reasons to shop in our stores and online - day in, day out.

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next.

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