Mattioli Woods Logo

Mattioli Woods

CRM Team Leader

Posted 5 Days Ago
Be an Early Applicant
Belfast, County Antrim, Northern Ireland
Senior level
Belfast, County Antrim, Northern Ireland
Senior level
The CRM Team Leader is responsible for managing and developing a team of Client Relationship Managers, ensuring high service standards and compliance while driving operational improvements. This role involves strong leadership and the ability to communicate effectively with stakeholders and enhance the client experience.
The summary above was generated by AI

🌟 We're Hiring: CRM Team Leader – Belfast 🌟
📍 Location: Hybrid – Regular travel to our Belfast office
💼 Full-time, permanent | Competitive salary + benefits

Are you a motivated leader with a passion for delivering exceptional client service? Do you have experience managing teams and driving high performance in SSAS pension schemes or wealth management administration?

We’re looking for an experienced Team Leader to oversee and develop a team of Client Relationship Managers in Belfast. You will play a key role in ensuring high service standards, operational efficiency, and regulatory compliance.

What We’re Looking For

📈 Experience
• Experience of SSAS pension schemes or wealth management clients (min 5 years)

• Experience of leading and developing a team
• Experience in a regulated environment, ensuring compliance with industry standards
• Experience in driving process improvements and enhance client experience

💡 Skills
• Strong leadership, coaching, and mentoring abilities
• Excellent communication and stakeholder management
• Ability to manage workloads, prioritise tasks, and ensure service delivery
• Knowledge of regulatory requirements and adherence to company procedures

What You’ll Do

✅ Lead, support, and develop a team of Client Relationship Managers
✅ Ensure high standards of client service and regulatory compliance
✅ Drive operational improvements to enhance efficiency and client outcomes
✅ Collaborate with senior stakeholders to implement best practices
✅ Monitor performance and provide regular feedback and development opportunities

Why Join Us?

Mattioli Woods is a leader in wealth management, providing tailored investment strategies and holistic financial solutions to high-net-worth individuals and businesses.

Joining our Belfast team means:

🌟 Playing a key role in shaping client experience
📈 Growing your career in a collaborative and professional environment
💡 Expanding your expertise in a well-established and growing business

📩 Apply now and be part of a forward-thinking company driving excellence in financial services

Mattioli Woods Belfast, Northern Ireland Office

48‑60 High Street, 6th floor, River House, Belfast, United Kingdom, BT1 2BE

Similar Jobs

19 Days Ago
Belfast, County Antrim, Northern Ireland, GBR
Entry level
Entry level
Travel
As a Remote Travel Planner, you will customize travel itineraries, provide travel advice, manage bookings and reservations, and build strong customer relationships while staying updated on travel trends. This role allows for flexibility and control over your income as you work remotely in the tourism industry.
11 Hours Ago
Remote
Hybrid
Belfast, County Antrim, Northern Ireland, GBR
Mid level
Mid level
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Program Manager will enhance collaboration between Threat Intelligence, Incident Response, and Hunting teams, ensuring alignment with business objectives. They will develop KPIs, track program metrics, and report regularly to senior leadership. Additionally, this role involves fostering relationships with stakeholders and driving operational excellence across Managed Services.
Top Skills: SQL
20 Hours Ago
Hybrid
Belfast, County Antrim, Northern Ireland, GBR
Mid level
Mid level
AdTech • Big Data • Digital Media • Software
As a Data Engineer II at Magnite, you will build and optimize data pipelines using Apache Spark and Python, collaborate with SRE teams for infrastructure provisioning, design secure APIs, and enhance the Audience data pipeline. You will also ensure the operational performance of builds and implement recovery strategies.
Top Skills: Python

What you need to know about the Belfast Tech Scene

If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account