Credit Controller Assistant

Why join us 

Join Trouw Nutrition Ireland, part of the SHV family of companies, and play a key role in supporting the financial stability of our Belfast site. Guided by our purpose of Feeding the Future, we work every day to deliver sustainable, safe, and high-quality nutrition solutions worldwide. 

As a Credit Controller, you will be part of a collaborative Finance team and will have a direct impact on cash flow, order release, and customer relationships. This is a hands-on, operational role offering visibility, responsibility, and the opportunity to grow within a global organisation 

What you’ll do 
 

As Credit Controller, you will be responsible for managing accounts receivable and credit control activities, ensuring timely collection of outstanding debt and accurate financial records. You will work closely with both internal and external stakeholders to resolve queries and support smooth business operations. 

In this role, you will: 

• Manage customer accounts and proactively follow up on outstanding invoices 

• Chase overdue payments in line with agreed credit terms and internal procedures 

• Resolve customer queries related to invoices, payments, rebates, and claims 

• Review and manage credit limits to support order release and minimise risk 

• Escalate overdue or high-risk accounts to relevant internal stakeholders when required 

• Allocate and reconcile incoming payments accurately 

• Support cash management and basic cash forecasting activities 

• Maintain accurate, traceable records of payments and collections activity 

• Prepare regular reports on aged debt, collections status, and key metrics 

• Build and maintain effective working relationships with customers and internal teams, including Commercial, Logistics, and Customer Services 
   

Who we’re looking for 

We’re looking for a proactive and detail-oriented finance professional who is comfortable working in a structured environment while confidently communicating with customers and internal teams. 

You’ll also need: 

• Some experience or exposure to Credit Control, Accounts Receivable, or a similar finance role

• Any background in shared services, credit control, or finance/analyst roles would be a plus

• Advanced Excel skills, including data manipulation and reporting 

• Experience with Power BI is an advantage 

• Experience with ERP systems, Infor M3 experience is a plus but not mandatory 

• Strong communication and interpersonal skills 

• High attention to detail and strong organisational skills 

• Confidence, resilience, and the ability to chase debt and escalate issues appropriately 
   

Location & Practicalities 

• Location: Belfast 

• Work model: 100% on-site 

• Employment type: Full-time, permanent 

• Working hours: 35 hours per week, Monday to Friday 

What you’ll receive 

As part of Trouw Nutrition, you’ll join the wider SHV family, a global organisation known for long-term vision, stability, and investment in people. 

You’ll also receive: 

• Pension scheme 

• 26 days of holiday per calendar year based on full-time working hours, plus 8 UK bank holidays 

• Benenden cash plan and health cover 

• A stable, site-based role 

• Opportunities for learning, development, and progression within a global business 

How and why to find out more 

This is an opportunity to play a meaningful role in supporting business continuity, customer relationships, and financial accuracy at site level. If you’re looking for a hands-on finance role with responsibility, stakeholder exposure, and room to grow, we’d love to hear from you. We aim to review applications promptly and will be in touch as soon as possible. For more information, please contact Luisa Ligabo at [email protected]