The Country Manager oversees UK operations, managing profitability, customer service, logistics, and finance while driving business growth and aligning with regulations.
Description
We are seeking a dynamic and experienced Country Manager to lead our operations in the UK. In this key leadership role, you will oversee all day-to-day business activities, driving profitability, operational excellence, and exceptional customer service. You will manage a high-performing team, foster business growth, and represent the company with key stakeholders, ensuring compliance with local regulations and alignment with global standards.
Day-to-day activities
- Direct profit & loss responsibility for the country.
- Responsible for enlarging country customer base, performance results vs sales targets.
- Customer Service - provide the best level of service to customers and build a trustworthy and long-lasting relationship according to global CS standard of service.
- Responsible for logistics and port operation activities in the country.
- Finance – overall responsibility for country working capital and financial statements.
- Lead interfaces and achievements with other global/regional functions, and countries in the company.
- Manage cargo flow policies in order to bring to the best results.
- Manage the country according to the local regulations together with company best practice.
- Represent ZIM in all local authorities.
Business Development
- Responsible for country business development.
- Improve ZIM brand in the local market - take part in conventions, develop relationships with customers based on trust, and enhance interactions with local authorities.
Improve Results
- Manage the country by outstanding performance under set of KPIs and targets.
- Achieve budget forecast in terms of sales, quantities, revenues, costs, operational profits as well as market share.
- A minimum of 10 years of experience in the global shipping container industry is essential.
- Proven track record in commercial/sales roles, with a strong focus on achieving business targets.
- Prior experience as a Managing Director, Country Manager, or similar leadership position in the UK Market.
- Demonstrated success in managing teams, including managerial-level staff.
- In-depth knowledge of business and performance metrics, with strong analytical skills.
- Exceptional organizational, leadership, and decision-making abilities.
- Excellent interpersonal and communication skills, both verbal and written.
- Bachelor’s degree in Business Administration, Management, or a related field.
- Native/Bilingual English language
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