Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.
The Marketing Team is empowered to spark change daily with MAP - Mastery in their role, Autonomy to make decisions, and a Purpose to make the world a safer place for all consumers. Using cutting-edge tech and delivering best-in-class content, they influence the trajectory of our company. It’s this team spirit and trust in each other that let us go further together. This team has two simple goals: 1. Everyone in the world knows about the Feedzai brand 2. Making sure our sales team is busy. Join Us!
Feedzai is looking for a skilled writer and storyteller to join our marketing team as Content Marketing Manager. In this role, you will turn complex topics about fraud, AML, and financial technology into content that informs, engages, and inspires leaders in the financial services industry.
You:
You will create high-quality blogs, reports, customer stories, and thought leadership pieces that strengthen Feedzai’s voice and bring our brand to life. Your work will help position Feedzai as a trusted authority in financial crime prevention while showcasing the real-world impact of our innovation.
This is a hands-on role for someone who loves both strategy and execution. You will research, write, edit, and collaborate with teams across brand, product marketing, design, and PR to ensure our stories are cohesive, creative, and aligned with business goals.
If you are passionate about crafting meaningful stories that shape perception and drive impact, this role offers the opportunity to see your work influence how the world’s leading financial institutions understand and engage with Feedzai.
Your Day to Day:
Content Creation- Write and edit blogs, reports, ebooks, and customer stories that meet the highest standards of clarity and quality.
- Develop narratives that make complex topics accessible and engaging.
- Work with design and video teams to adapt content across formats.
- Monitor and analyze content performance against established metrics, identifying opportunities for optimization and improvement to drive engagement and conversions.
- Oversee social strategy, SEO programs, and web content to maximize reach, engagement, and authority.
- Partner with product, demand generation, and sales teams to ensure content maps to the entire customer journey.
- Define KPIs across content, comms, and digital channels to demonstrate measurable impact on engagement, growth, and pipeline.
- Drive innovation in content formats, digital distribution, and use of AI tools to scale output without sacrificing quality.
- Partner with product marketing to translate positioning into customer-ready content.
- Work with the social and SEO teams to ensure content is optimized for reach and engagement.
- Contribute ideas for new campaigns, series, and creative formats.
- Uphold editorial standards and ensure all content reflects Feedzai’s brand tone.
- Use AI tools responsibly for research, brainstorming, and drafting, while ensuring all published work is human-refined and final.
- Maintain consistency across global campaigns and customer touchpoints.
You Have & You Know-how:
- 5–7 years of content writing experience in B2B tech, fintech, or financial services.
- Proven ability to craft long-form and short-form content with clarity, authority, and impact.
- Exceptional writing and editing skills. Grammar, storytelling, and structure are second nature to you.
- Ability to translate complex technical concepts into compelling narratives.
- Comfortable using AI as a tool, but committed to delivering human-quality final output.
- Collaborative, deadline-driven, and highly organized.
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Your First 30-Days at Feedzai:
You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!
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Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Feedzai does not accept unsolicited resumes from recruiters or employment agencies.
Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.
