Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
A Hybrid working model
Now offices are fully open we have embraced a hybrid working model, which allows our employees to split their time between the office and other locations, something we hope will provide everyone much more flexibility to their working week. The expectation is that working life at Hogarth will involve working from the office on average 50% of your week for most people . Please speak to the Talent Acquisition team to find out more information.
What does a Content Manager do at Hogarth?
Working with a prestigious technology client, the Content Manager will moderate internal content and publish for high-profile and fast-turnaround web, in-store and marketing assets. This role will focus on regional and global content, working closely with other Hogarth hubs in various countries. This collaboration will be critical to success. Core responsibilities of a Content Manager include day-to-day content management tasks, cross-functional collaboration across the organisation, supporting projects and initiatives from the content management perspective, and maintaining full knowledge of an ever-evolving set of tools and processes. Candidates should also have experience in following and implementing a set of community guidelines and policies. Candidates must be detail-oriented, comfortable working in an open plan studio, organised, undaunted by tight deadlines and have a keen eye for image quality.
Key Responsibilities
- Manage day-to-day content management tasks, both regionally and globally, for various different platforms
- Review all materials delivered for publishing and implementing all publishing protocols
- Understanding and contributing to ever evolving workflows to ensure flawless delivery
- Liaising with Project Management & Design teams to ensure consistency and quality across materials, with an eye on continuous improvement and increased efficiency
- Flagging any concerns or issues experienced with the format in which work is received, so that feedback can be given and processes consistently adhered to
- Supporting final publication of content within clients proprietary CMS
- Maintaining thorough knowledge and understanding of the client brand guidelines and expectations, keeping up to date with any changes as these evolve
- Ensure a thorough comprehension of client’s platform guidelines, and review and evaluate content accordingly
- Escalating complex cases or content that requires further review to senior moderators or other departments
Reporting lines:
This role reports to the Senior content Manager based in London.
Requirements
- Experience working with a content management system, and managing content for a global audience
- Experience working in client services, or production agencies
- An exceptional eye for detail with the ability to work at pace while maintaining absolute focus (and in an open plan environment) are essential to success
- Highly detail-oriented, organised, and ability to handle ambiguity
- Experience with Adobe Experience Manager (AEM) or other similar content management systems
- Experience with Wrike or other project management tools to track workload and progress
- Ability to multitask and prioritise work
- Ability to work under tight deadlines
- Ability to clearly document and troubleshoot errors
- Ability to pick up new responsibilities quickly
- Analytical mind and problem-solving aptitude
- Proactive with good communication skills both verbal and written
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WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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