The Content Designer will drive content strategy and UX writing for Dropbox, collaborating with various teams to enhance user experiences and meet business goals.
Role Description
We’re looking for an experienced content designer to shape and elevate our core product—the foundations of Dropbox. You’ll craft content strategy and UX writing for features that help millions of people do their best work every day.
In this role, you’ll lead content design for high-impact initiatives like onboarding, feature adoption, and quality improvements. You’ll collaborate closely with product designers, PMs, engineers, and researchers to ensure that content drives business goals, meets user needs, and reflects our high standards. You’ll also develop and maintain consistent language across our web, mobile, and desktop platforms, making Dropbox feel seamless and easy to use.
Responsibilities- Own the content strategy and UX writing across core Dropbox features
- Deliver high-quality UX writing for menus, onboarding, settings, and core user flows
- Translate complex concepts into friendly, easy-to-understand experiences
- Align your work to business goals, user needs, and our style guides
- Create, maintain, and socialize content guidelines
- Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility standards
- Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
- Prioritize across a broad range of needs to focus on the highest impact projects
- Contribute to workshops and critiques to push your craft and elevate the quality of our work
- Collaborate with product marketers and other partners to align messaging
- 7+ years of professional writing experience, including 5+ years focused on in-product content
- A knack for crafting end-to-end experiences and translating technical talk into people speak
- Experience following and creating writing style guidelines
- Experience writing for mobile apps and/or across platforms
- Proven ability to prioritize across multiple projects and stakeholders
- Experience partnering with designers, researchers, product managers, and engineers
- A portfolio of content design (please include this with your application)
- Experience working on productivity tools
- Passion for building team culture
- Skill in demonstrating the impact of Content Design
Compensation
Canada Pay Range
$136,000—$184,000 CAD
Top Skills
Content Strategy
Ux Writing
Similar Jobs at Dropbox
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
As a Staff Content Designer, you'll lead content strategy and UX writing for AI-powered products, mentor design peers, and align content objectives with business goals.
Top Skills:
AIContent StrategyUx Writing
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Data Analytics Developer will design and maintain data pipelines, ensure data quality, and collaborate with cross-functional teams to drive decision-making processes through analytics.
Top Skills:
AirflowDatabricksGitPythonSalesforceSnowflakeSQLSupersetTableau
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The role involves designing, deploying, and refining ML systems for conversational AI, focusing on large-scale LLM workflows while ensuring responsible AI practices and mentoring team members.
Top Skills:
CC++GoHuggingfaceKerasMachine LearningNatural Language ProcessingPythonPyTorchScikit-LearnTensorFlow
What you need to know about the Belfast Tech Scene
If asked to name the birthplace of the RMS Titanic, you might not say Belfast. Similarly, if asked to name Europe's leading destination for foreign direct investment in new software development, Belfast might not come to mind. Yet, both are true. The city has emerged as a tech powerhouse, recently ranked among the best in the U.K. for tech careers — especially for software developers. It also leads the U.K. with the highest percentage of software development jobs advertised.
