Consultant, SailPoint (SAS) Success Acceleration Services
Languages: Must be fluent spoken and written French or German or Italian
Must have an understanding of IAM (Identity Access Management)
About SailPoint:
SailPoint is the leader in identity security for cloud enterprises. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.
Built on a foundation of Artificial Intelligence and Machine Learning, our Identity Security Cloud Platform delivers the right level of access to the right identities and resources at the right time — matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.
About the role:
As a Consultant in the SailPoint (SAS) Success Acceleration Services, you will begin with comprehensive product training to master our SaaS, Hybrid, and Software solutions, leveraging your experience to gain deep knowledge quickly. You will handle delivering base connectivity projects, while continuing to learn more about various SailPoint Add Ons and project types. You will be responsible for guiding customers and partners in implementing solutions on small to medium sized projects with the guidance of a Solution Architect. You will also start working independently by providing recommendations on best practices.
Roadmap for success
30 days:
You will immerse yourself in understanding SailPoint’s offerings, organizational structure, and team dynamics.
Have regular check-ins with your mentor, who will help you navigate the tools, processes and ongoing projects which are critical to your role.
Gain a deep understanding of SailPoint’s Success Acceleration Services (SAS), organizational structure, and team dynamics.
Familiarize yourself with ongoing engagements, tools, and methodologies used to deliver Base Connectivity projects.
Shadow senior team members to understand best practices in customer engagement, issue resolution, and troubleshooting.
Shadow an ongoing project throughout its lifecycle to understand all the stages.
90 days:
Take ownership of delivering a Base Connectivity project with a Senior Consultant/Solution Architect’s guidance.
Build relationships with internal stakeholders across Delivery Services, Customer Success and external stakeholders like customers and partners.
Learn the Identity Security and Identity Management space
Participate in demos, best practices training, and presentation skills training
Discover various knowledge bases that would help you and your team in delivering projects/ completing technical tasks
6 months:
By your 6-month mark, you will be working on Base Connectivity projects independently and will be able to provide recommendations and best practice advice by yourself to your customers or internal stakeholders.
You will be exposed to several types of deliverables based on your technical expertise and will have the opportunity to learn more on the job.
1 year:
Lead large-scale, cross-functional customer engagements, ensuring seamless execution and customer satisfaction.
You will be able to mentor Associate Consultants and Consultants, being an example of how to perform their jobs at the highest level.
Act as an advisor for customers from the Success Accelerations Services team, ensuring alignment with Time-to-Value metrics and long-term customer goals as well as the project goals.
Requirements:
3+ years of professional work experience as part of a technology company with at least 2 years of customer facing experience
Experience setting up and installing software on both Windows and Linux platforms
Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL
Experience with enterprise directories such as Microsoft Active Directory and LDAP
Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting
The ability to balance and bridge technology and business needs which in turn helps in moving projects to completion
Demonstrated ability to manage multiple initiatives simultaneously and to meet deadlines on the assigned project
Self-driven and highly motivated work ethic
Excellent Communication Skills
Education: Bachelor’s degree in business, IT, or a related field
Preferred:
Familiarity with cloud technologies: AWS, Azure, GCP
Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs
Experience working with a project team that has deadlines and regular internal and customer meetings
Experience with quality assurance duties (usability testing, performance testing, automated testing, test scripts, test cases and test plans)
Security software or IT audit experience
Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++ is an add on
Current Industry certification is a plus, including but not limited to MCSE, J2EE, CompTIA, CISSP, etc.
SailPoint Certified Engineer is a plus and is expected within 12 months of hire (material shall be provided once hired)
About the team:
We are a global dynamic, multicultural and multilingual team that thrives in a fast-paced, ever-evolving environment.
From technical experts to senior management, we collaborate closely to tackle any situation head-on with a positive mindset. We are goal-driven and solution-focused, turning every challenge into an opportunity while supporting and learning from one another.
Our team is passionate, curious, and always ready to dive deep, bringing people together to solve anything unknown and deliver results with professionalism and care. We work hard, move fast and continuously bring fresh ideas to the table, all while fostering a culture of growth, inclusion, and mutual respect. We invest in our people, champion their careers, and ensure our customers and business are always at the forefront.
If you are proactive, eager to learn and ready to make a real impact, join us in shaping the future as part of this incredible worldwide operating team.
SailPoint is an equal opportunity employer, and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
