Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.
About the teamThe SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.
What you’ll doWe are on the lookout for a Community Partnerships Manager who will build and shape our presence in relevant communities within our core verticals, especially in the startup ecosystem. You’re passionate about not only establishing community partnerships, but bringing them to life and nurturing them for mutual benefit. You’ll work closely with sales, partnerships, marketing, and strategy colleagues.
Responsibilities:Strategic Planning: You’ll deeply understand our target customers to identify trends, opportunities and potential organisations with whom you can develop and execute a community partnership strategy and roadmap.
Partnership Development: You’ll establish relationships with key stakeholders (often founders and C-suite) across the startup, venture capital, and other relevant spaces, bringing a strategic lens as to which partnerships to pursue and why. You’ll develop and implement innovative engagement strategies to bring unique opportunities to community partners.
Networking and Community Building: You’ll grow Airwallex’s awareness and affinity with like-minded community members by participating in, speaking at and hosting community events and initiatives to facilitate meaningful discussion and networking.
Continual improvement: You’ll constantly be on the lookout for ways to identify and optimize impactful levers to drive continuous improvement.
Cross-functional Collaboration: Working across the business with sales and marketing teams, you’ll bring larger community efforts to life.
Metrics & Reporting: Along with your manager, you’ll establish the most effective measures of success for community partnerships.
Proven track record in building and growing professional communities with an overall goal of increasing brand awareness and affinity.
A results-oriented mindset, holding yourself accountable for doing what you say you are going to do.
A passion for developing and nurturing relationships that benefit both parties.
Experience in a fast-moving startup culture where not everything is defined.
Entrepreneurial mindset and a willingness to get your hands dirty - often you’ll be starting these partnerships from scratch.
Confident communication skills for reporting to stakeholders at different levels, ability to influence people across the organisation.
Established contacts in the mentioned verticals is a plus, but not a requirement.
Bachelor’s degree or equivalent.
Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.
Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.
